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Closed on October 21, 2026.
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Help Desk Specialist
Application Support
End User Support
Hardware Support
Help Desk Support
Information Technology (IT)
IT Services
It Support
Phone Support
Specialist
Technical Support
Windows
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Job Description
As the Help Desk Specialist, you will provide front-line phone and in-person technical support for end users at Peterson Space Force Base.
Responsibilities
- Deliver phone and in-person support for users covering email, directories, and standard Windows desktop applications.
- Support users with contract-developed applications and applications developed under prior contract efforts.
- Act as the initial point of contact for troubleshooting PC hardware/software issues.
- Provide initial troubleshooting support for printer hardware/software problems.
Requirements
- CompTIA SEC+ certification is required by the project.
- Clearance: Active secret clearance or higher.
- Education: BA/BS degree.
- Experience: Minimum 3 years experience.
Technologies
- CompTIA SEC+
- Windows desktop applications
Team
- Communications Focal Point - PSFB
Location
- Onsite at Peterson Space Force Base, Colorado Springs, CO
Salary: USD 50,000 - 55,000 per year
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