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Closed on July 12, 2026.
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HVAC Technical Support Associate
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Job Description
HVAC Technical Support Associate role based in Farmingdale, NY, onsite with travel to job sites required.
Responsibilities
- Handle inbound calls for basic product information, design guidance, installation details, and startup procedures, providing troubleshooting for HVAC contractors and Johnstone employees.
- Coordinate on-site visits with customers to deliver technical advice, support, recommendations, and troubleshooting.
Requirements
- Minimum of 7 years of HVAC experience across residential and commercial applications, including ductless systems.
- NATE certification preferred.
- Valid driver's license required due to travel to job sites.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Type
- Full-time
Pay
- USD 45.00 - 65.00 per hour
Work Location
- On-site in Farmingdale, NY
Experience
- HVAC/R: 10 years (Required)
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