In-Home Sales & Tech Support (Full-Time)

This full-time in-home sales and tech support role is centered in Farmers Branch, TX and involves daily travel to meet customers in their homes, offices, or other locations. You’ll begin with paid training, earn a base of $21 per hour, receive mileage reimbursement and a $35 monthly phone stipend, plus the potential to earn commissions. The role follows a Serve, Solve, Sell approach and includes ongoing coaching to help you grow in communication, negotiation, and technical problem solving.

Benefits and culture

• Guaranteed base pay of $21 per hour for all hours worked, paid bi-weekly, with the option to access earned pay early
• Uncapped commissions tied to sales performance, paid bi-weekly
• Mileage reimbursement based on IRS guidelines, paid weekly
• $35 monthly phone stipend
• 3 to 4 weeks of paid training where your success is the priority

Responsibilities

• Engage customers on the front line using the Serve, Solve, Sell approach, meeting them in-home, in-office, or wherever they are scheduled to meet
• Complete paid training to prepare you to work independently in the field
• Learn Asurion products and build hands-on sales experience while developing strong communication, negotiation, and problem-solving skills
• Receive ongoing coaching and mentoring to maintain confidence and technical savvy
• Serve: deliver excellent customer service throughout the interaction, prioritizing the customer’s needs
• Solve: apply your knowledge to resolve tech issues and present clear solutions, ensuring the fix works for the customer
• Sell: leverage a broad product range to tailor solutions to individual customers, listening to identify needs and using effective negotiation to close appropriate sales

Requirements

• Comfort with a sales environment and meeting set targets
• Valid driver’s license and driving record with at least one year of driving experience
• Ability to show proof of valid car insurance (Manhattan excluded)
• Personal vehicle (excluding motorcycles) with travel up to 120 miles one-way to neighborhood service areas
• Five-day workweek including evenings, weekends, and holidays to align with customer availability
• Personal cellphone to stay connected while on the job
• Comfort working around household pets
• Efficient, adaptable, goal-oriented, and persuasive communication skills
• Open to learning a wide range of skills that support various career paths
• Naturally outgoing and comfortable interacting with people

About the role

We’re seeking an entry-level In-Home Sales & Tech Support professional to join our busiest hours. This role is ideal for someone starting their career who enjoys talking to people and wants hands-on sales experience.

Get to know us

Asurion is a global tech solutions leader that values an inclusive work culture where employees are valued at every level. Our products and services support more than 350 million customers worldwide, and our teams focus on listening to customer needs, providing accurate information, and acting with integrity as we solve and sell.

Health and safety measures

Employee health and safety are priorities. Meeting customers in their homes is supported by practices designed to keep both customers and staff safe while delivering a positive experience.