IT Desktop Support

Build practical IT skills while supporting internal users in an on-site role in Kansas with Lockheed Martin. This junior IT Desktop Support position focuses on friendly, effective assistance, hands-on problem solving, and steady career foundation across modern desktop and productivity technologies.

What you’ll do

• Deliver friendly, professional, and effective support to internal users
• Troubleshoot and resolve user-reported issues
• Serve as a go-to support resource for internal users
• Learn something new every day while strengthening your IT career foundation

What you’ll work with

• Microsoft Operating Systems
• MS Office and common applications
• Windows Desktop and Windows Server concepts
• Networking and hardware setup, including troubleshooting hardware and software issues
• VPN and remote access support
• AI prompting as it applies to the position and daily practice

Requirements

• Applicants must be Australian citizens
• Must be eligible to obtain and maintain an active Australian Government Defence security clearance at the level required for the position
• Basic knowledge of Microsoft Operating Systems
• Familiarity with MS Office and common applications
• Understanding of Windows Desktop, Server, networks, and hardware setup
• Exposure to troubleshooting hardware and software issues
• Awareness of VPN and remote access support
• Proficient in AI prompting as it applies to this position and practice
• Customer-first mindset, with clear communication and a friendly, approachable attitude
• Ability to thrive as a team player while also working independently
• Genuine passion for technology and career growth

Highly desired

• Experience in a Service Desk or IT Support role
• Experience using service desk call logging tools
• Experience supporting executive or senior staff
• Networking and desktop troubleshooting skills

Security and compliance notes

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance, and employment may be contingent on providing further personal information including citizenship to ensure compliance with international export control legislation and regulations.

Veteran friendly and equal opportunity

• Veterans are encouraged to apply
• Lockheed Martin Australia is proud to be recognised as a Veteran Friendly Employer by the Australian Government
• Lockheed Martin Australia supports Equal Employment Opportunity and values diversity, with a workplace free of unlawful discrimination and harassment
• To increase participation of Indigenous Australians, applications are welcomed from Aboriginal and Torres Strait Islander people
• If selected, adjustments are available to help you be successful

If you’re excited about the opportunity but don’t meet every criterion, you’re still encouraged to apply. Your skills and experience may be a strong fit for this role or another opportunity within the organisation.