Kansas

Support Jobs in Kansas

25 jobs found

Include remote jobs

16d ago

In-Home Sales & Tech Support

Asurion Lenexa, KS

Lenexa, KS

16d ago

$21+/hr Full time Customer Service Customer Support In Home

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Job Description

Join a local, in-home field team providing tech support and sales support through daily visits to customer residences in the Lenexa, KS area.

Responsibilities

Meet customers in-home, in-office, or wherever they are
Deliver exceptional customer service throughout each interaction, with the customer as the top priority
Diagnose and resolve customers’ tech issues with clear, understandable solutions for any tech skill level
Ensure customers leave with a resolution that works and a product aligned to their future tech needs
Use Asurion’s product range to recommend tailored solutions
Listen to identify customer needs, then position products to match those needs
Apply strong negotiation and communication skills, including the ability to pivot smoothly and close appropriately
Work during the busiest hours

Requirements

Comfort working in a sales environment with set targets
Valid driver’s license with a satisfactory driving record and at least 1 year driving experience
Ability to provide proof of valid car insurance (excluded: Manhattan)
Personal vehicle (excluding motorcycles)
Customer appointments located in neighborhoods and cities surrounding your inventory warehouse
Maximum expected travel distance of 120 miles one-way
Varied 5-day week schedule to meet customer needs, including evenings, weekends, and holidays
Personal cellphone to stay informed while on the job
Comfort working around household pets
Efficient, adaptable, goal-oriented, persuasive communication skills
Open-minded with a passion for learning a wide range of skills for multiple career paths
Naturally outgoing and comfortable with human interaction
Hours may vary based on business needs and market demand, with flexibility potentially required

Pay Rate & Schedule

$21.00/hour + mileage reimbursement + phone stipend + sales commission
5 days/week (Hours: 12:05pm to 9:00pm)

Benefits

Base hourly rate guaranteed for all hours worked and paid bi-weekly (earned pay can be accessed early)
Uncapped commissions based on sales performance, paid bi-weekly
Mileage reimbursement based on IRS guidelines, paid weekly
$35 phone stipend paid monthly
3-4 weeks paid training (success prioritized)

About the Role

Local, in-home field position with daily travel to customer residences (not remote)
Entry-level role for someone starting a career and interested in hands-on sales experience
Paid training supports preparation to work independently in the field
Serve, Solve, Sell approach supports day-to-day customer interactions
Ongoing coaching and mentoring help with growth and staying tech-savvy

Health and Safety

Health and safety prioritized
Home visits designed to create a great customer experience
Efforts in place to help employees feel safe while working

Location

Lenexa, KS (onsite)

Experience: 1+ years

Schedule: Full-time, 5 days/week with schedule variation possible based on business needs and market demand

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19d ago

IT Desktop Support Specialist

Mid American Credit Union Wichita, KS

Wichita, KS

19d ago

$19+/hr Full time Computer Skills End User Support Hardware Support

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Job Description

Mid American Credit Union is hiring an IT Desktop Support Specialist to join the Information Systems Team in Wichita, KS (onsite). In this role, you’ll help keep staff and members supported with timely, accurate, and professional technology issue resolution, while also supporting the systems and compliance behind day-to-day operations. The position is not remote or hybrid and offers an hourly salary of USD 19/hour.

What you’ll do

Respond to user assistance requests in a timely, accurate, and professional manner, working toward first contact resolution.
Log every request in the ticketing system and support teammates with open tickets as needed.
Maintain strong relationships with 3rd party vendors, escalating and engaging them when a timely resolution depends on outside support.
Monitor service tickets for trends that require escalation.
Oversee routine scheduled activity to ensure tasks complete within defined timelines, including collaborating with impacted staff if a job failure occurs.
Ensure users receive communication regarding pending changes.
Manage desktop replacement deployments, including ancillary equipment such as signature pads, receipt printers, id scanners, printers, phones, and security systems.
Stage and test new desktops and related equipment to minimize end-user disruption.
Maintain a 2-year replacement forecast, reviewed quarterly.
Keep PC/Server licensing current to maintain compliance with licensing terms.
Assist with deployment of MACU approved systems and software.
Serve as Admin for assigned systems, maintaining integrity and completing standard upgrades and maintenance activities.
Recommend improvements to enhance systems across the organization.
Support ancillary systems by building familiarity and seeking vendor guidance as needed.
Ensure workstations and servers receive appropriate security programs and patches, with records maintained for updates and service renewals.
Manage user profiles per Mid American standards, ensuring appropriate access levels and deleting profiles of former employees.
Monitor internet usage logs and email filters, reporting concerns to management.
Administer staff cyber-security training programs.
Follow current IT policies and procedures as part of routine work.
Maintain IS change management records and keep IS disaster recovery manuals up to date.
Support network infrastructure maintenance, monitoring, and reporting to reduce unscheduled downtime or preventable processing errors.
Troubleshoot data communication systems, telecommunication systems, server performance, backup processes, VPN monitoring, internet usage monitoring, email filtering, and related areas.

What you’ll bring

2+ years of experience in technology support.
Education: a two-year college degree or completion of a specialized course of study at a business or trade school.
Ability to quickly identify technology issues, determine root causes, and implement effective fixes for complex and abstract problems.
Strong verbal and written communication skills, including the ability to share complete information clearly with a wide variety of audiences.
High integrity and trustworthiness, with the ability to maintain confidentiality of information and job-related data.
Ability to understand and apply credit union policies and procedures, including World Class Service Standards.
Physical ability to lift and transport moderately heavy objects (up to 50 lbs) such as computers.
Ability to climb and crawl for cable inspection in floors and ceilings.
Ability to prioritize multiple tasks and adapt to changing priorities.
Availability to work nights and weekends as needed, plus occasional overnight or out of town travel.
Experience working with PC’s, networking, VOIP, and Network Virtualization is included in the scope.
Judgment: sound decisions, clear reasoning, and appropriate inclusion of others in decision-making.
Knows when to seek supervisor input and/or approval.
Quality and accuracy, with a focus on improving processes and monitoring own work.
Consistent attendance and punctuality, including ensuring responsibilities are covered when absent.

Tools you’ll work with

Ticketing system
PC’s
Networking
VOIP
Network Virtualization
VPN monitoring
Email filtering

Benefits

Paid vacation time, personal leave, and paid holidays
Medical with HSA and FSA options
Dental
Vision
401(k) with a generous company match
Tuition Reimbursement Program

Culture and expectations

Commit to being part of the Mid American team, with dedication to learning and growth.
Maintain a positive attitude and strong people skills with coworkers and members.
Collaborate with a team while also working independently as needed.
Embrace change and contribute new ideas that assist members.
Practice financial responsibility and professionalism.

What you’ll love about Mid American

A Company that Cares
Work that Stays at Work
Rest and Relaxation
Health Benefits
Prepare for the Future
Invest in YOU

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20d ago

IT Desktop Support

Lockheed Martin Kansas

Kansas

20d ago

Full time Computer Skills End User Support Help Desk Support

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Job Description

Build practical IT skills while supporting internal users in an on-site role in Kansas with Lockheed Martin. This junior IT Desktop Support position focuses on friendly, effective assistance, hands-on problem solving, and steady career foundation across modern desktop and productivity technologies.

What you’ll do

Deliver friendly, professional, and effective support to internal users
Troubleshoot and resolve user-reported issues
Serve as a go-to support resource for internal users
Learn something new every day while strengthening your IT career foundation

What you’ll work with

Microsoft Operating Systems
MS Office and common applications
Windows Desktop and Windows Server concepts
Networking and hardware setup, including troubleshooting hardware and software issues
VPN and remote access support
AI prompting as it applies to the position and daily practice

Requirements

Applicants must be Australian citizens
Must be eligible to obtain and maintain an active Australian Government Defence security clearance at the level required for the position
Basic knowledge of Microsoft Operating Systems
Familiarity with MS Office and common applications
Understanding of Windows Desktop, Server, networks, and hardware setup
Exposure to troubleshooting hardware and software issues
Awareness of VPN and remote access support
Proficient in AI prompting as it applies to this position and practice
Customer-first mindset, with clear communication and a friendly, approachable attitude
Ability to thrive as a team player while also working independently
Genuine passion for technology and career growth

Highly desired

Experience in a Service Desk or IT Support role
Experience using service desk call logging tools
Experience supporting executive or senior staff
Networking and desktop troubleshooting skills

Security and compliance notes

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance, and employment may be contingent on providing further personal information including citizenship to ensure compliance with international export control legislation and regulations.

Veteran friendly and equal opportunity

Veterans are encouraged to apply
Lockheed Martin Australia is proud to be recognised as a Veteran Friendly Employer by the Australian Government
Lockheed Martin Australia supports Equal Employment Opportunity and values diversity, with a workplace free of unlawful discrimination and harassment
To increase participation of Indigenous Australians, applications are welcomed from Aboriginal and Torres Strait Islander people
If selected, adjustments are available to help you be successful

If you’re excited about the opportunity but don’t meet every criterion, you’re still encouraged to apply. Your skills and experience may be a strong fit for this role or another opportunity within the organisation.

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22d ago

IT Support Specialist

Sac & Fox Casino Powhattan, KS

Powhattan, KS

22d ago

$15+/hr Full time Application Support Computer Skills End User Support

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Job Description

Support casino operations by installing, supporting, and maintaining IT systems, gaming program changes, and disaster recovery for casino networks and communications.

Responsibilities

Assist with installation, operation, and maintenance of casino-related computer hardware, operating systems, application software, and data and voice communications.
Handle and resolve user assistance requests.
Maintain confidentiality of systems, data, and information.
Evaluate requests, decide appropriate actions, and implement efficient, effective solutions.
Keep the IT Director informed of requests and responses.
Refer requests to the IT Director for review before taking action when appropriate.
Maintain network systems, network security, and user access, and complete routine network tasks.
Perform support activities such as backups, report generation, and problem resolution in a professional and accurate manner.
Complete installations, preventive maintenance, and repairs for computer hardware, communications equipment, video equipment, and peripherals.
Support the IT Director with design and implementation of efficient and cost effective IT solutions.
Provide end-user training for applications and other software.
Review requests for new gaming programs or program changes with the IT Director and Compliance.
Perform gaming program changes for gaming systems.
Prepare a written implementation plan for new and modified programs.
Test new and modified programs and document testing prior to implementation.
Maintain records of final program changes, including evidence of user acceptance, date in service, programmer, and reason for changes.
Review Security logs.
Log and report multiple log-on attempts and any denied user access after three attempts.
Log unauthorized changes to live data files and any other unusual transactions.
Complete other duties as assigned or directed by the IT Director or above.

Requirements

High School Diploma or G.E.D. certificate.
3+ years experience with Microsoft Networks, Windows Operating Systems, Excel, Word, and Microsoft Exchange.
Experience performing network functions such as adding, modifying, or deleting users, objects, or directories.
Experience troubleshooting connection errors, computer errors, and network errors.
Skills maintaining and troubleshooting computer hardware, including personal computers, peripherals, and data communication.
Ability to diagnose and resolve problems with personal computers, network connections, printers, and telephone equipment.
Ability to communicate verbally and in writing with users, management, and staff.
Knowledge of personal computer operating systems, telephone systems, networks, and peripherals.
Ability to lift 40 pounds.
On call 24 hours for emergency/disaster recovery of casino systems and networks.
Must be 18 years old at time of hire.
Must successfully pass a background investigation to be employed by the Casino.
Responsible for compliance with the Casino’s Internal Control Policy & Procedure as it relates to the position’s job description.

Technologies

Microsoft Networks
Windows Operating Systems
Excel
Word
Microsoft Exchange

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Job Details

Job type: Full-time
Pay: From $15.00 per hour
Work location: In person
Location: Powhattan, KS (onsite)

Additional Notes

Occupational hazard: Entertainment industry work environment may include excessive noise, smoke, and stress.
Physical demands: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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1mo ago

IT Service Desk Analyst

Buchanan Technologies Wichita, KS

Wichita, KS

1mo ago Closed

$31k - $31k/yr Full time Active Directory Application Support Computer Skills

This position is no longer accepting applications (closed Sep 15, 2026).

Job Description

The IT Service Desk Analyst provides first-point support and technical troubleshooting for end users. This onsite role in Wichita, KS supports customers through phone, chat, email, and self-service channels, handling incidents and requests while ensuring accurate documentation and timely escalation of complex issues.

Key Responsibilities

Provide friendly, professional, and empathetic support to end users while creating positive customer experiences
Explain technical information clearly and help manage customer expectations through to resolution
Troubleshoot hardware, software, password, access, email, printing, and connectivity issues
Support Microsoft Windows environments, Microsoft 365 applications, mobile devices, and common business applications
Resolve incidents using knowledge bases, diagnostic tools, and established processes
Complete account administration tasks, including password resets and user access requests
Escalate complex issues to specialized support teams when appropriate
Document incidents, service requests, troubleshooting activities, and resolutions with accurate, professional ticket records in the IT Service Management platform
Meet service level objectives related to response times, quality, and customer satisfaction
Contribute to knowledge articles and continuous improvement initiatives
Work effectively with colleagues, leadership, and support teams across multiple locations
Participate in training, coaching, and skill development activities, and share knowledge and best practices with team members
Support organizational initiatives focused on quality, automation, and service excellence

Required Qualifications

High School Diploma or equivalent
Strong customer service and communication skills
Basic computer proficiency
Ability to type and document information accurately while speaking with customers
Ability to work independently and within a team environment

Helpful Technical Knowledge

Microsoft Windows 10/11
Microsoft 365
Active Directory / Entra ID
Outlook and Exchange Online
VPN and remote access tools
Printers and peripheral devices
Mobile device support (iOS and Android)
Basic networking concepts (DNS, DHCP, TCP/IP, Wi-Fi)
IT Service Management tools (BMC Helix, ServiceNow, Jira, etc.)

Technologies Used

Microsoft Windows 10/11
Microsoft 365
Active Directory / Entra ID
Outlook and Exchange Online
VPN and remote access tools
IT Service Management tools (BMC Helix, ServiceNow, Jira, etc.)
Mobile device support (iOS and Android)

What Helps Someone Succeed

Enjoy helping others and maintain a positive, professional attitude
Show curiosity and enjoy solving problems
Communicate clearly and confidently
Remain calm under pressure
Learn new technologies quickly
Take ownership of issues and follow them through to resolution
Thrive in a fast-paced environment

Preferred Qualifications

Previous customer service, call center, retail, hospitality, or technical support experience
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field
IT certifications such as CompTIA A+, ITIL Foundation, Microsoft Fundamentals, or equivalent
Experience supporting users in a professional environment

Work Schedule and Environment

24x7 operation supporting clients across North America
Various schedules available, including evenings, weekends, and holidays
Opportunities for remote, hybrid, or office-based work depending on business needs
Collaborative team environment focused on growth, coaching, and career development

Compensation and Benefits

Salary: USD 31,200 per year
401(k)
401(k) matching
Health insurance
Paid time off

Career Path Opportunities

Many leaders, engineers, trainers, and technical specialists began their careers on the Service Desk
Potential career paths include: Senior Service Desk Analyst, Team Lead, Workforce Management Analyst, Quality Assurance Analyst, Knowledge Management Specialist, Technical Support Specialist, Systems Administrator, Service Delivery Manager

Why Buchanan Technologies

Competitive compensation
Paid training and career development
Certification assistance
Employee recognition programs
Opportunities for advancement
Collaborative and inclusive culture
Exposure to a wide variety of technologies and industries

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1mo ago

IT Support Specialist

UNITED WAREHOUSE COMPANY Wichita, KS

Wichita, KS

1mo ago Closed

$45k - $50k/yr Full time Active Directory End User Support Help Desk Support

This position is no longer accepting applications (closed Sep 7, 2026).

Job Description

UNITED WAREHOUSE COMPANY is looking for an IT Support Specialist to provide deskside support while administering internal technology systems across multiple locations. In this onsite role in Wichita, KS, you will help resolve hardware and software issues, support users through OS, application, and networking troubleshooting, and assist the internal IT Helpdesk.

What you’ll do

Monitor and maintain a complex, multi-site Windows network environment to support company business objectives
Ensure IT platforms meet customer needs and align with company goals across business units
Take a lead role with minimal supervision in remediating system failures, including logging failures, documenting work procedures, and recording system configuration
Provide support and troubleshooting across the OS, application, and network layers, including resolving hardware, software, and networking issues
Configure, optimize, fine-tune, and monitor operating system software and servers
Perform system backups and recovery, and conduct server builds
Support operating system application use cases, along with network and server monitoring and performance tuning
Install and configure Windows OS, services, and applications
Administer servers and endpoint infrastructure including desktops, printers, routers, switches, firewall, phones, smartphones, software deployments, and security updates and patches
Support LANs, WANs, network segments, and Internet systems, including monitoring networks for security and availability
Set up new end-user computer and network work systems, and provide technical support to company users
Troubleshoot, diagnose, and repair computer, network, and processing systems
Work in Microsoft’s 365 platform and support initial setup of new customers through hands-on and arms-length configuration
Respond to Help Desk tickets and support special IT projects for the department
Work with Business Managers and Customer Service Teams to help maintain data management integrity and ensure proper, timely communication of data to appropriate personnel
Coordinate with other departments to support overall effective operations and maintain professional, courteous relationships with customers
Assist with printer and copier devices, including setup, troubleshooting, and repair
Use VPN, TCP/IP, and general networking channels while operating within the IT environment
Stay current on technology and bring innovation and industry-leading ideas to the program
Travel occasionally for new implementations or special projects, supporting site-specific needs across United facilities

What you bring

3-4 years of IT Support experience
Working knowledge of:
- Windows 10 client operating system support
- Windows Active Directory administration
- Microsoft Office 365
- Windows Server
- Enterprise desktop support of IP voice, data, printing, and security functions
- PC hardware configuration, installation, and problem resolution
Ability to deliver outstanding customer service
Strong problem-solving and analytics skills, with reasoning ability

Tools and technologies

Windows network environment
Windows OS, Windows 10
Windows Active Directory
Microsoft Office 365 and Microsoft’s 365 platform
Windows Server
IP voice, TCP/IP
VPN
LANs, WANs, Internet systems

Location: Wichita, KS (onsite)
Compensation: USD 45,000 - 50,000 per year
Experience: 3 years minimum
Reports to: Chief Information Officer
Classification: Exempt
Position type: Full-time

Work environment and physical requirements

Office cubical setting, working in close proximity with other peers
Regularly required to use hands to finger to type
Frequently required to sit for long periods throughout the day
Stand, walk, stoop, and reach for items such as files or books at, above or below desk level
Specific vision abilities required: close vision, strenuous focus on a computer screen, and ability to adjust focus
Requires ability to hear and speak clearly to communicate with others

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1mo ago

Senior IT Support Technician

Don Hattan Park City, KS

Park City, KS

1mo ago Closed

$60k - $80k/yr Full time Senior Active Directory Application Support

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

Don Hattan is seeking a Senior IT Support Technician to help oversee and support dealership technology across multiple Wichita-area locations. This onsite role blends hands-on end-user support with infrastructure and project assistance, with you serving as the primary escalation point for complex technical issues.

Based in Park City, KS, you will work Monday through Friday on a day shift (8:00 AM to 5:00 PM), with occasional after-hours or weekend coverage for planned maintenance or emergency support as needed.

What you’ll do

Act as the primary escalation point for advanced technical support requests.
Install, configure, maintain, and troubleshoot desktops, laptops, mobile devices, printers, and other IT equipment.
Manage user accounts, system access, and workstation deployments.
Support dealership applications, business software, and Microsoft 365 services.
Troubleshoot network connectivity, hardware, software, and peripheral issues.
Maintain IT inventory, asset documentation, and technical procedures.
Coordinate with vendors to resolve hardware, software, and telecommunications issues.
Assist with server, network, and cloud environment administration.
Deploy hardware and software upgrades, security patches, and new technology solutions.
Participate in infrastructure improvements, system migrations, and dealership expansion projects.
Support cybersecurity initiatives, backup systems, and disaster recovery planning.
Recommend and implement process improvements to increase system performance and reliability.
Stay current on emerging technologies and industry best practices.
Participate in company-supported training and certification opportunities.
Share knowledge and provide technical guidance to other members of the IT team.

What you bring

5+ years of experience in IT support, systems administration, or a related role.
Strong knowledge of Windows environments, Microsoft 365, Active Directory, and enterprise hardware.
Experience supporting business networks, user devices, and cloud-based applications.
Ability to diagnose and resolve technical issues independently while managing multiple priorities.
Strong communication, organization, and problem-solving skills.
Valid driver’s license with the ability to travel between dealership locations.

Tools and technologies you’ll work with

Microsoft 365
Active Directory
Microsoft Intune
VMware
Hyper-V
PowerShell
Endpoint management solutions
Dealer Management Systems: CDK, Reynolds & Reynolds, Tekion, Dealertrack