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Marquee Staffing

IT Helpdesk Technician

Marquee Staffing
Irvine, CA $28 - $33/hr Full time Posted 1h ago
Active Directory End User Support Hardware Support Help Desk Support Identity and Access Management Information Technology (IT) IT Services Onsite Technical Support Windows Windows Support
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Job Description

Join Marquee Staffing as an IT Helpdesk Technician in Irvine, CA (100% onsite). This role is hands-on and user-focused, supporting day-to-day technology needs across desktop/end-user systems and mobile devices. If you enjoy keeping technology running smoothly while helping people get their work done, this position offers an opportunity to make an immediate impact in a fast-paced environment.

Compensation: $28–$33/hour
Experience: Minimum 3 years in desktop/end-user support
Education: Associate’s degree in Computer Science or a related field, or equivalent work experience

What you’ll do

  • Troubleshoot, resolve, and provide support for a wide range of IT issues across the organization
  • Deliver seamless end-user technology support to help maintain operational excellence
  • Support corporate meetings and assist with conference setup as needed
  • Support and configure mobile devices, including coordinating with carriers
  • Maintain IT inventory and documentation to support ongoing operations
  • Perform additional duties as assigned by management

Key skills and requirements

  • 3+ years of desktop and end-user support experience
  • Strong troubleshooting and problem-solving abilities
  • Proficiency with Windows and Mac operating systems
  • Experience supporting mobile devices including iOS, Android, and iPad, plus working with carriers
  • Familiarity with MDM solutions, ideally Intune
  • Knowledge of Active Directory user management and group security
  • Networking fundamentals, including TCP/IP, IP subnetting, and the OSI model
  • Experience with Microsoft Office, Outlook/Exchange, Microsoft Teams, and Zoom
  • Ability to support network printers and copiers
  • Exceptional verbal and written communication skills
  • Strong organizational skills for inventory and documentation
  • Ability to support and configure mobile devices, including working with carriers
  • Willingness to support corporate meetings and conference setups as needed
  • Ability to perform additional duties as assigned by management

Tools you’ll work with

Windows, Mac, iOS, Android, iPad, MDM solutions (including Intune), Active Directory, Microsoft Office, Outlook/Exchange, Microsoft Teams, Zoom, TCP/IP, IP subnetting, OSI model, Entra/Intune, Audiovisual equipment, network printers, copiers

Nice to have

  • Experience with Cisco WebEx Calling and Cisco AnyConnect VPN
  • Knowledge of Entra/Intune MDM environments
  • Experience supporting conference room setup and audiovisual equipment
  • Ability to generate purchase requisitions and manage IT inventory

Preferred background

  • An Associate’s degree in Computer Science or a related field (or equivalent work experience)
  • 3+ years of professional desktop and technical support in a large organization (over 250 users)

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