IT Support Assistant

NORTHEAST KINGDOM HUMAN SERVICES INC is seeking an IT Support Assistant in Saint Johnsbury, VT for an onsite role focused on developmental and operational technology support. This position provides structured, supervised IT work that helps keep equipment readiness and basic support processes moving smoothly.

Pay range: $18.75 to $22.91 per hour, depending on education and experience.

What you’ll do

In this role, you will support day-to-day technology preparation and assistance for defined IT projects. Tasks are documented and performed under direction to ensure consistent handling and tracking of equipment.

• Unbox, inspect, clean, label, organize, store, and prepare computers, monitors, peripherals, phones, cables, adapters, and other technology equipment.
• Prepare devices for deployment, return, storage, recycling, trade-in, or disposal according to documented procedures.
• Assist with basic workstation setup, including monitors, docks, keyboards, mice, power connections, cable management, and other non-privileged setup tasks under direction.
• Organize equipment rooms, shelves, cables, supplies, spare devices, packaging materials, and recycling areas.
• Support inventory audits, equipment counts, labeling efforts, device refreshes, office moves, onboarding preparation, and other defined IT projects.

What we’re looking for

• No formal information technology degree or certification is required.
• High school education, technical coursework, work experience, internship experience, supported-employment experience, or other relevant preparation may be considered based on the assignment.
• Previous experience with computers, inventory, equipment handling, customer service, or structured workplace tasks is helpful but not required.

Benefits and support

• 403b retirement plan with Agency contribution and match.
• Outstanding employee wellness program.
• Employee assistance program.