Part Time Onsite IT Support

Miles IT is seeking a part-time onsite IT support consultant to assist small- and medium-sized businesses with on-site support and technology implementations. The role blends advisory duties with hands-on technical work, requiring a customer-focused, consultative approach and strong troubleshooting skills. The position is based in Lester, West Virginia and involves visiting client sites in the Metro Area as needed.

Responsibilities

• Travel to client locations in the designated Metro Area to provide on-site support when required
• Troubleshoot and resolve computer and network issues with assistance from remote personnel
• Implement new technology with remote support
• Assess customer support needs to identify appropriate technology solutions
• Maintain clear and consistent communication with customers
• Document work performed and capture technical details for clients

Requirements

• Ability to diagnose and repair hardware and software issues on desktops and servers
• Experience installing and troubleshooting WinXP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, DNS
• End-user and Help Desk experience with MS Office Suite and other common desktop applications
• Experience diagnosing network-related issues tied to infrastructure such as switches and routers
• Configuration of TCP/IP settings on networks and troubleshooting TCP/IP problems
• Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are advantageous but not required
• Residence within close proximity to the Metro Area for which you are applying

Technologies

• Windows XP
• Windows 7
• Windows Server 2003/2008
• Active Directory
• Exchange
• DNS
• MS Office Suite
• TCP/IP

Benefits

• Flexible schedule

Job Type

• Part-time

Pay

$30 per hour

Work Location

• On the road