Senior Desktop Support Technician

CentraCare is hiring a Senior Desktop Support Technician to deliver onsite desktop support for the Information Systems Department and help onboard new team members.

Responsibilities

• Provide technical desktop support to the Information Systems Department.
• Train new staff on computer hardware.
• Establish policy standards for loading and maintaining desktop software.
• Set policy standards for maintaining printers and other computer devices.

Requirements

• High school diploma required.
• 1 year of computer support experience required.
• Associate’s degree or two years of specialized computer training preferred.
• 2+ years of work experience with personal computers preferred.
• A valid MN driver’s license and a driving record in good standing may be required.
• Minimum liability insurance coverage may be required.
• HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification required within 6 months from hire.

Technology / Certification

• HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service

Schedule & Location

• Location: Sauk Centre, MN (onsite)
• Full-time: 80 hours every two weeks
• Day shift: 8-hour shifts (7:00am to 3:30pm)
• After-hours on-call rotation begins after 6 months from date of hire
• Travel to CentraCare sites in Melrose and Long Prairie required

Pay

• Starting pay: $27.80 per hour
• Exact wage determined by years of related experience
• Pay range: $27.80 to $41.70 per hour

Benefits

• Tuition reimbursement and college grant programs available
• Full-time benefits: Medical, dental, PTO, retirement, employee discounts, and more