Senior Specialist, Technical Support Engineer (Wideband Global SATCOM)

Senior Specialist, Technical Support Engineer for Wideband Global SATCOM will support WSOC mission operations across multiple satellite communications sites in Colorado Springs.

Responsibilities

• Supervise and report on hardware installation and maintenance, technical support, software upgrades, and configuration management for multiple SATCOM and DATACOM systems supporting WSOC missions
• Supervise and report WSOC hardware installation and maintenance, technical support, and software upgrades for the co-located WSOC Modernized Earth Terminal (MET)
• Provide technical support for the Replacement Radio Frequency Interconnection Subsystem (RRFIS)
• Provide technical support for the Replacement Patch and Test Facility (RPTF)
• Provide technical support for the Replacement Satellite Configuration Control Element (RSCCE) L-Band Conversion System (RLCS)
• Draft policy for tracking facility-related work orders
• Draft policy for direct coordination and interface with civilian public works representatives, along with support organizations and/or contractors
• Draft policy for Preparations submittals, including work statement and justifications tracking
• Serve as the point of contact for policy and rendering services based on contract work statements
• Serve as the point of contact for fabrication and implementation of corrective measures related to maintenance, repairs, and equipment
• Maintain records, plans, and drawings for building alterations and additional space requirements, including preparation and submission of Requests for Work Authorization (RWA)
• Deliver a monthly report representing all sites

Requirements

• Active DoD Top Secret clearance
• Bachelor’s Degree plus minimum 6 years of relevant experience
• Alternative: Graduate Degree plus minimum 4 years of related experience
• Alternative: minimum 10 years of prior related experience in lieu of a degree
• 1 year of relevant experience or education in communication principles and SATCOM theory
• 3 years of operational experience with Commercial or Military SATCOM systems
• Relative knowledge of intelligence capabilities, processes, and tasking mechanisms to support Government efforts for performance of SATCOM Interference tasks
• CompTIA Security+ (or higher) certification

Preferred Additional Skills

• Experience with SATCOM apportionment planning and allocation processes, including ground, space, and control networks, and operational control of sub-networks for apportioned SATCOM resources
• Experience developing, planning, operating, controlling, and/or managing military or commercial SATCOM systems and software, including:
  • DoD Teleports and Gateways
  • Service Teleports and Gateways
  • Commercial Teleports and Gateways
  • Satellite Communications Operations Centers and/or Watch Offices

Job Details

• Location: Colorado Springs, CO (Onsite)
• Schedule: On-Site, 5/8 schedule
• Salary: USD 73,000 - 135,000 per year
• Job code: 47189

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• EAP
• Education assistance
• Parental leave
• Paid time off
• Company-paid holidays