Specialist, Tech Support Engineer

Benefits at L3Harris Technologies include health and disability insurance, a 401(k) match, flexible spending accounts, an Employee Assistance Program (EAP), education assistance, parental leave, paid time off, and company-paid holidays. This on-site role in Anaheim pairs a robust benefits package with leadership opportunities in a repair lab, focused on quality, safety, and efficient turnaround.

Location: Anaheim, CA (onsite). Salary: USD 63,000 - 135,000 per year. Schedule: 9/80 pattern, totaling 80 hours over a two-week cycle with every other Friday off. Job Code: 37121.

Responsibilities

• Lead, train, and mentor technicians; manage scheduling and staffing levels for the repair lab.
• Direct daily operations including receiving, testing, diagnosing, repairing, and dispatching products.
• Ensure all repairs and tests comply with company standards, ISO 9001, and safety protocols.
• Serve as the technical expert for complex troubleshooting, failure analysis, and data analysis.
• Oversee calibration and maintenance of specialized test equipment.
• Track performance metrics to improve efficiency and reduce errors.

Requirements

• 3–7+ years in a technical lab or depot environment, with 2+ years in a leadership role.
• Bachelor’s Degree with a minimum of four years of related experience.
• Graduate Degree with at least two years of related experience.
• In lieu of a degree, a minimum of eight years of related experience.
• Knowledge of semiconductor testing, electronic troubleshooting, and Automated Test Equipment (ATE).

Technologies

• Automated Test Equipment (ATE)

Preferred Additional Skills

• Strong leadership, communication, problem-solving, and organizational skills.

Job Description

This position leads a team performing repair, calibration, and testing of equipment, ensuring adherence to technical standards, safety protocols, and turnaround times. It manages daily repair lab operations, technical staff, and quality standards for testing and repairing electronics or equipment. Key duties include workflow prioritization, technician training, calibration management, troubleshooting, and compliance with safety and technical specifications.

Benefits

• Health and disability insurance
• 401(k) match
• Flexible spending accounts
• Employee Assistance Program (EAP)
• Education assistance
• Parental leave
• Paid time off
• Company-paid holidays

Additional Details

Job location: Anaheim, CA. Education requirements: Bachelor’s or Graduate degree with related experience, or equivalent experience in lieu of degree. Key technologies: Automated Test Equipment (ATE).