Technical Support Specialist / X-Ray Installation Engineer

Del Medical Inc. supports customers and healthcare partners with digital radiography and X-ray systems, and this role is built for people who enjoy solving technical problems and growing into field engineering. This hybrid position in Bloomingdale, IL includes a competitive salary (USD 50,000 to 65,000 per year), hands-on technical training, and mentorship from experienced engineers, with clear paths into installation, commissioning, and North America field service.

What you’ll do

In the Technical Support Specialist / X-Ray Installation Engineer role, you’ll start by learning and troubleshooting Del Medical X-ray and digital imaging systems, then build toward installing and commissioning equipment at healthcare facilities across North America.

• Learn and troubleshoot Del Medical X-ray and digital imaging systems
• Provide technical support to customers, distributors, dealers, and Field Service Engineers
• Diagnose issues across electrical, mechanical, software, and system-related categories
• Read and interpret electrical schematics, wiring diagrams, and technical documentation
• Document troubleshooting activities and recommend corrective actions
• Collaborate with Engineering and Manufacturing teams to improve products
• Progress into installing, configuring, and commissioning X-ray systems at healthcare facilities
• Perform mechanical assembly, electrical connections, system testing, and calibration
• Train customers on equipment operation and basic maintenance
• Travel throughout North America alongside experienced engineers

What you bring

• Bachelor’s degree in Electrical Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Mechatronics, Robotics, Physics, Biomechanical Engineering, or a related technical field
• Associate degree candidates or individuals with relevant technical experience will also be considered
• Background in electronics troubleshooting, mechanical assembly, and electrical systems
• Technical support experience, including work with manufacturing equipment and field service exposure
• Robotics or automation experience is a plus
• Ability to read electrical schematics and wiring diagrams
• Familiarity with digital/analog electronics and electrical testing equipment
• Basic computer and networking knowledge
• Strong mechanical aptitude and problem-solving skills
• Curious and eager to learn, hands-on and technically motivated
• Customer-focused and professional, comfortable working independently and as part of a team
• Interest in building a long-term engineering career

Benefits and support for your career

• Competitive salary
• Medical, Dental, and Vision Insurance
• 401(k)
• LTD, STD, Life and AD&D Insurance
• Paid time off and holidays
• Hands-on technical training
• Mentorship from experienced engineers
• Career advancement opportunities
• Collaborative team environment

Career growth opportunities

• Technical Support Specialist II
• X-Ray Installation Engineer
• Field Service Engineer
• Senior Field Service Engineer
• Technical Trainer
• Technical Service Manager