Technical Support Technician

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability coverage
• Paid parking or public transportation
• Paid time off, including sick time, vacation, holidays, and paid parental leave

This onsite data center role in New Carlisle, IN is a 6+ month contract with Collabera, offering USD 20 - 24 per hour. The focus is on infrastructure deployment, hardware cabling and maintenance, and upholding safety standards within a data center environment.

Responsibilities

• Monitor incoming tickets, project requests, and change orders
• Plan and implement assigned projects following established processes and standards
• Estimate project requirements including time, resources, and cost
• Follow all change management procedures throughout project execution
• Deploy and maintain structured cabling and network hardware
• Collaborate with vendors during installations and ensure quality of work
• Troubleshoot cabling, network connections, and physical components during deployment
• Maintain strict adherence to safety, security, and data center operational standards
• Lift, rack, and move equipment weighing up to 40 lbs as required

Requirements

• 2+ years of cabling and networking experience
• 1+ year of experience in a data center environment or a similar hands-on hardware setting
• Basic understanding of IT hardware, servers, and network components
• Strong understanding of TCP/IP networking fundamentals
• Ability to lift and rack equipment up to 40 lbs safely
• Strong communication skills and the ability to follow detailed work instructions