Device Provisioning

Device Provisioning Support Jobs

3 jobs found

2d ago

IT Support Specialist

Lympha Press Chadds Ford, PA

Chadds Ford, PA

2d ago

Full time Cloud Platforms Device Management Device Provisioning

Apply Now

Job Description

Based in Chadds Ford, PA, Lympha Press operates as a mission-driven healthcare organization focused on improving patient access through durable medical equipment. The IT Support Specialist role provides frontline technical assistance to employees, troubleshoots IT issues, and manages mobile device provisioning in an on-site environment.

Responsibilities

Provide first-line technical assistance for employee IT issues, including Windows-based systems and mobile devices
Respond to, troubleshoot, and resolve help desk tickets while maintaining a high level of service
Configure, deploy, and manage mobile devices (iPhone, iPad, and Android) using Mobile Device Management (MDM) solutions
Assist with employee onboarding and offboarding processes, including account setup, access management, and device provisioning
Support software installations, updates, and troubleshooting for business applications
Maintain and troubleshoot workstation hardware, printers, and other peripherals
Educate employees on IT best practices, security guidelines, and effective technology use
Document troubleshooting steps, procedures, and solutions to support internal knowledge sharing
Collaborate with IT team members to improve support processes and technology service delivery
Escalate complex technical issues to appropriate IT team members when necessary
Work effectively and professionally with employees, managers, and departments across the organization
Align all duties with the company’s Mission, Vision, and Goal Statements
Perform other duties as assigned

Requirements

Associate or bachelor’s degree in information technology, computer science, or related field preferred; equivalent experience considered
Two or more years of experience in IT support, help desk, or technical support roles
Experience managing mobile devices using Mobile Device Management (MDM) solutions
Strong understanding of Windows, iOS/iPadOS, and Android operating systems
Experience supporting Office 365 administration and common workplace applications

Technologies

Mobile Device Management (MDM)
Office 365
Windows
iOS/iPadOS
Android

Benefits

Competitive salary with benefits
Full-time, Monday through Friday schedule
Medical, dental, vision & 401(k)
Unlimited Paid Time Off
Opportunity to support employees across the organization through technology solutions and IT services
Mission-driven healthcare organization improving patient access through durable medical equipment (DME) solutions

Supervisory Functions

This position has no supervisory responsibilities.

View full job page →

16d ago

IT Support Technician

SpaceX Cape Canaveral, FL

Cape Canaveral, FL

16d ago

Full time Asset Management Av Support Computer Skills

Apply Now

Job Description

Onsite IT Support Technician at SpaceX in Cape Canaveral, responsible for end-user IT services, hardware and software troubleshooting, asset lifecycle management, and network support in collaboration with IT engineering groups.

Responsibilities

Deliver 1st through 3rd tier support to SpaceX staff.
Oversee on site inventory and the full lifecycle of IT assets.
Procure, configure, and deploy computer hardware and mobile cellular devices.
Troubleshoot software and hardware issues, both in person and remotely.
Configure and troubleshoot desktop, label, and large multifunction printers.
Provide network support and troubleshooting, from device connectivity to VLAN configuration.
Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
Develop new workflows and solutions, collaborating directly with IT engineering groups and other internal/external resources to resolve complex issues.
Produce instructional documentation and translate highly technical ideas into terms usable by non-technical colleagues.

Requirements

High school diploma or equivalency certificate.
1+ years of professional experience building, deploying, and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
Experience supporting Microsoft technologies.

Technologies

Microsoft technologies
Mac iOS
Linux
audio-visual equipment
A+, Network+, MCSE

ITAR Requirements

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

Additional Requirements

Must be physically fit enough to regularly lift up to 25 lbs for duties (e.g., delivering computers, unpacking and rack-mounting equipment).
Must have valid driver's license.
Ability to pass an Air Force background check for Cape Canaveral.
Must be willing to work all shifts, overtime, and/or weekends as needed.

View full job page →

1mo ago

Junior Help Desk

Konnected Concepts Castro Valley, CA

Castro Valley, CA

1mo ago Closed

$17 - $20/hr Part time Apple Business Manager Device Management Device Onboarding

This position is no longer accepting applications (closed Jul 18, 2026).

Job Description

Konnected Concepts is seeking a Junior Help Desk specialist for onsite work in Castro Valley, CA, focused on end-to-end device provisioning, onboarding, and post-deployment support for enterprise clients.

Responsibilities

Manually enroll iPad and iPhone devices into Apple Business Manager using Apple Configurator 2
Configure and manage DEP and ADE enrollment profiles in Workspace ONE UEM (VMware)
Troubleshoot MDM enrollment failures including DEP profile issues, APNs certificate errors, Await Configuration settings, and Activation Lock
Verify supervision status, ownership type, and enrollment type after enrollment
Maintain precise device records (serial numbers, assignment status, enrollment state) in ABM and WS1
Coordinate with customers on SOP adherence for device receipt, storage, and first power-on procedures
Stage, configure, and test routers and wireless hardware from Peplink, Teltonika, Digi, and Ericsson
Apply firmware updates, VPN configurations, APN settings, and carrier-specific profiles
Conduct pre-deployment validation and QA testing before hardware ships to customers
Document configurations and maintain staging SOPs
Tag assets, ABM enrollment, and MDM enrollment on all devices
Kit devices with accessories, SIM cards, and documentation per customer specifications
Coordinate with shipping and logistics to ensure on-time delivery of staged hardware
Maintain inventory accuracy and report discrepancies
Serve as the primary technical contact for customers during and after device deployment
Guide customers through enrollment SOPs, troubleshoot remotely, and escalate when needed
Conduct post-deployment check-ins to confirm proper enrollment and device performance
Document customer issues, resolutions, and recurring patterns to improve SOPs
Build strong customer relationships with enterprise clients who rely on precise provisioning

Requirements

Minimum 3 years of hands-on Apple device enrollment using Apple Configurator 2 and Apple Business Manager
Strong working knowledge of MDM platforms, with VMware Workspace ONE UEM experience preferred
Solid understanding of DEP/ADE enrollment, supervised devices, APNs certificates, and MDM profile configuration
Experience staging and configuring networking hardware such as routers or cellular gateways
Excellent troubleshooting skills, able to diagnose enrollment issues from a screenshot and identify root causes
Customer-facing experience and ability to explain technical topics to non-technical stakeholders
Highly organized with meticulous attention to asset tagging and kitting details
Ability to work independently and manage multiple priorities in a fast-paced environment
Experience with Peplink, Teltonika, Digi, or Ericsson hardware
Familiarity with carrier portals from T-Mobile, Verizon, or AT&T
Experience with additional MDM platforms such as Jamf or Kandji alongside Workspace ONE
Apple Certified Support Professional (ACSP) or equivalent certification
Background in retail, utilities, or public sector customer environments

Technologies

Apple Configurator 2
Apple Business Manager (ABM)
Workspace ONE UEM (VMware)
Peplink
Teltonika
Digi
Ericsson
Jamf
Kandji

Benefits

Competitive compensation commensurate with experience
Opportunity to grow within a fast-scaling, Inc. 5000 recognized company
Direct exposure to enterprise wireless connectivity, IoT, and device management at scale
Collaborative, small-team environment where contributions are visible and valued

Role Overview

We seek a technically sharp, customer-focused candidate who can own the full lifecycle of device provisioning and onboarding. You will manually enroll Apple devices into Apple Business Manager via Apple Configurator 2, stage and configure routers and wireless hardware, tag and kit assets, and serve as a trusted technical contact for customers during and after deployment.

View full job page →

Device Provisioning Support Jobs

IT Support Specialist

IT Support Technician

Junior Help Desk

Get Device Provisioning Support Jobs alerts