In-Home Sales & Tech Support (Part Time)

This part-time in-home field role combines sales outreach with technical support, requiring daily travel to customer residences. The position includes paid training, an evenings-focused schedule, and opportunities for commissions and stipends. Based in Fort Wayne, Indiana, the on-site role offers an hourly wage of $22, with a part-time commitment that centers on evening availability.

Responsibilities

• Engage customers in the field using the Serve, Solve, Sell approach to deliver value.
• Begin with paid training that prepares you to operate independently in the field.
• Learn product lines and gain hands-on sales experience while strengthening communication, negotiation, and problem-solving skills.
• Receive ongoing coaching and mentoring to support growth and keep you confident and tech-fluent.
• Meet customers in their homes, offices, or other locations as pre-scheduled by Asurion to pursue and exceed sales targets.
• Provide exceptional, customer-first service throughout every interaction.
• Apply technical expertise to address and resolve customer tech issues, delivering clear solutions for all levels of tech familiarity.
• Ensure resolutions are effective and recommend products that address future tech needs.
• Leverage Asurion's expanding product range to tailor solutions for customers.
• Practice active listening to identify customer needs and position offerings accordingly.
• Utilize strong negotiation and communication skills to adapt and close appropriate sales.

Requirements

• Comfortable working in a sales environment with defined targets.
• Valid driver’s license and a satisfactory driving record with at least one year of driving experience.
• Proof of valid car insurance (Manhattan coverage excluded).
• Own a personal vehicle (no motorcycles); customer appointments occur in neighborhoods and cities near the inventory warehouse, with up to 120 miles of one-way travel.
• Five-day workweek with a varied schedule to meet customers on their timeline, including evenings, weekends, and holidays.
• Personal mobile phone for on-the-job communications.
• Comfort around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a willingness to learn a broad set of skills for diverse career paths.
• Naturally outgoing and comfortable engaging with people.
• Note: Work hours may vary based on business needs and market demand, with some flexibility required.

Benefits

• Guaranteed base hourly pay for all hours worked, with bi-weekly payroll and early access to earned wages.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement according to IRS guidelines, paid weekly.
• Monthly phone stipend of $35.
• Three weeks of paid training to support onboarding and success.

Part-Time Schedule

Five evenings per week, from 4:05 PM to 9:00 PM.

About the Role

This entry-level position focuses on in-home sales and tech support during peak hours. It is suitable for someone starting their career who enjoys talking to people and seeks hands-on sales experience.

Health and Safety Measures

Employee health and safety are a priority. Meeting customers at their homes is integral to the role, and safety measures are in place to ensure employees can perform their duties securely.

Get to Know Us

A day-in-the-life video is available to provide insight into our work environment. Asurion is a global tech solutions leader with a culture that values employees at every level. Our products and services support 350M+ customers worldwide, more than the combined reach of Netflix and Hulu. Our team emphasizes integrity in serving, solving, and selling by listening to customer needs, providing accurate information, and conducting themselves professionally.