IT Field Tech Support

IT field technician supporting a K-12 Ohio school district, responsible for configuring, deploying, maintaining, and troubleshooting technology across multiple school sites, with on-site and remote support for staff and educators.

Location: Columbus, OH (onsite). Compensation: USD 20-23 per hour. Job type: Contract. Minimum experience: 2 years in IT support.

Responsibilities

• Install, configure, and validate software on desktops, laptops, and tablets.
• Diagnose and resolve hardware and software issues on endpoint devices.
• Provide on-site and remote technical support to staff and faculty.
• Configure, install, and support a variety of IT devices and peripherals.
• Respond to service desk tickets and document resolutions.
• Perform hardware and software upgrades, preventative maintenance, and system backups.
• Maintain asset inventories of hardware and software at assigned locations.
• Assist in deployment and testing of new technologies and systems.
• Collaborate with building staff and departments to integrate tech solutions into daily operations.
• Prepare technical documentation and reports as needed.

Requirements

• At least 2 years of IT support experience, including installation, configuration, and troubleshooting of hardware and software in a networked environment.
• Solid knowledge of Windows operating system, common software applications, and endpoint devices.
• Strong customer service, communication, and documentation skills.
• Ability to work independently across multiple school sites.
• Valid Ohio driver's license is required.

Technologies

• Windows OS

Benefits

• 401(k)
• Dental insurance
• Health insurance

Why join us

• Contribute to student and educator support with meaningful impact.
• Gain experience in a dynamic, multi-site IT environment.
• Work with a collaborative, mission-driven team.