IT Help Desk Coordinator

Compass SLS & ILS is seeking an IT Help Desk Coordinator to join the on-site team at the Compass Home Office in Redding, California. This full-time, in-office role delivers hands-on IT support to staff and oversees onboarding and offboarding of both hardware and software. The position offers an hourly range of $26 to $36 and requires at least two years of experience along with a high school diploma or equivalent.

Responsibilities

• Diagnose and fix IT issues in person and through helpdesk tickets
• Configure devices and software for new hires and for offboarding
• Provide approachable, clear support to users with varying technical backgrounds
• Collaborate with the IT team to maintain and improve systems
• Develop expertise in technology, cybersecurity, and support systems

Requirements

• High school diploma or equivalent
• Valid California driver's license, insurance, and a clean driving record
• Ability to pass a background check and drug screen
• Familiarity with disability services is a plus

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Your Hiring Path

After you apply, the team will review your information and reach out if your background aligns. Our hiring team is friendly and transparent, sharing more about Compass and discussing whether this role could be a good fit for you.

Ready to Apply?

Please complete the online application and include your updated resume. If you have questions, reach out to [email protected]

Why Work at Compass?

• Strong mission and values-based culture
• Opportunities for growth and leadership
• Free Costco membership, medical coverage, telehealth access, company-issued tech, and more