Tempe, AZ

Support Jobs in Tempe, AZ

4 jobs found

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Today

In-Home Sales & Tech Support (Full Time)

Asurion Tempe, AZ

Tempe, AZ

Today

$24+/hr Full time Consultative Sales Customer Service Customer Support

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Job Description

Tempe, AZ on-site, full-time opportunity with Asurion that pays $24 per hour. This role combines in-home sales with tech support, featuring paid training, a five-day schedule, and consistent opportunities to assist customers, solve their tech needs, and grow your sales results.

Benefits

Base hourly rate guaranteed for all hours worked, paid bi-weekly with early access to earned pay available
Uncapped commissions based on sales performance, paid bi-weekly
Mileage reimbursement according to IRS guidelines, paid weekly
Monthly phone stipend of 35
3 to 4 weeks of paid training prioritizing your success

Health and Safety Measures

Asurion places employee health and safety at the forefront. Meeting customers in their homes is a core part of the role, and the company implements measures to ensure everyone feels secure while performing duties.

Get to Know Us

Asurion is a global tech solutions leader that fosters a work culture where employees are valued at all levels. Our products and services support more than 350 million customers worldwide.

Responsibilities

Meet customers in-home, in-office, or wherever they are, with pre-scheduled interactions to help you reach and exceed sales targets
Deliver superior customer service throughout every touchpoint, keeping the customer first
Apply your knowledge to diagnose and resolve tech issues and present clear, understandable solutions
Ensure customers leave with a working resolution and a product that supports future tech needs
Offer tailored solutions by leveraging Asurion's growing product lineup
Actively listen to identify customer needs and align product recommendations accordingly
Utilize negotiation and communication skills to pivot effectively and close appropriate sales
Complete paid training to prepare for independent field work

Requirements

Comfortable in a sales environment with targets
A valid driver's license and a satisfactory driving record with at least one year of driving experience
Ability to provide proof of valid car insurance (Manhattan excluded)
A personal vehicle (excluding motorcycles); travel within neighborhoods and cities around the inventory warehouse, up to 120 miles one-way
A varied five-day work week to align with customer availability, including evenings, weekends, and holidays
A personal cellphone for on-the-job updates
Comfortable working around household pets
Efficient, adaptable, goal-oriented, and persuasive communication abilities
Open-minded with a passion for learning across a broad skill set
Naturally outgoing and comfortable with frequent human interaction
Note: Work hours may vary based on business needs and market demand; flexibility may be required

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6d ago

Dental Laboratory Customer Service and Technical Support

Dani Dental Studio Tempe, AZ

Tempe, AZ

6d ago

Full time Contact Center Customer Service Customer Support

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Job Description

Dani Dental Studio in Tempe, Arizona, seeks a dedicated Dental Laboratory Customer Service and Technical Support specialist to act as the crucial link between the lab and client dentists. In this role, you will handle inquiries, offer technical guidance on restorations and materials, advise on product selections, enter data, and coordinate orders to ensure smooth delivery from start to finish.

Responsibilities

Respond promptly to customer inquiries via phone, email, text, and online platforms in a professional and courteous manner.
Assist dentists and dental technicians with technical questions related to restorations, materials, and procedures.
Provide detailed guidance on product selection, including components and materials for cases ranging from simple to complex full-mouth restorations.
Accurately enter customer data into our systems and maintain up-to-date records of all interactions.
Coordinate with internal teams to ensure timely processing of orders, deliveries, and any special requests.
Troubleshoot technical issues and offer solutions or escalate as needed.

Requirements

Strong understanding of medical terminology related to dentistry and dental restorations.
Proficiency with computers, data entry, and CRM systems; Magic Touch software is a plus but not required.
Exceptional customer service abilities with professional phone etiquette and active listening skills.
Prior experience in a medical office or dental laboratory environment is required.
Solid analytical skills to assess client needs quickly and provide accurate technical support.

Technologies

Magic Touch

Benefits

Medical, dental, and vision insurance
Supplemental insurance including short-term disability, hospitalization, cancer, and accident coverage
Company-paid life insurance
Paid time off for vacation and sick leave, plus paid holidays
401(k) retirement plan
Employee discounts and a supportive team culture
Professional development assistance

Work Location

Onsite in Tempe, AZ

Application Question(s)

Have you accumulated 3+ years of experience in a dental office and/or a dental laboratory?
Do you possess extensive knowledge of fixed restorative products such as crowns and bridges?
Do you regularly collaborate with dentists?
Are you able to reliably commute to Tempe, AZ, Monday through Friday, 8:00 am to 5:00 pm?
Are you skilled at de-escalating customer interactions?

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13d ago

In-Home Sales & Tech Support (Part Time)

Asurion Tempe, AZ

Tempe, AZ

13d ago

$26 - $26/hr Part time Consultative Sales Customer Service Customer Support

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Job Description

Join a flexible, customer-first role in Tempe, AZ. This on-site, part-time position combines in-home field sales with tech support, requiring daily travel to customer residences. You will receive paid training, a guaranteed base hourly rate, mileage reimbursement, a monthly phone stipend, and eligibility for sales commissions.

Benefits

Base hourly rate guaranteed for all hours worked with bi-weekly pay; earned pay can be accessed early
Uncapped commissions based on sales performance, paid bi-weekly
Mileage reimbursement based on IRS guidelines, paid weekly
$35 monthly phone stipend
Three weeks of paid training

About the role

This entry-level, in-home sales and tech support position is ideal for someone starting their career who enjoys talking to people and gaining hands-on sales experience during our busiest hours.

Responsibilities

Meet customers in-home, in-office, or wherever they are; pre-schedule interactions to meet and surpass sales targets
Provide exceptional customer service throughout the interaction; put the customer first
Use your technical knowledge to address and resolve issues, delivering solutions in clear, understandable terms
Ensure customers leave with a working resolution and a product that addresses their future tech needs
Leverage Asurion’s growing range of products to offer tailored solutions; listen to identify needs and position products accordingly
Apply strong negotiation and communication skills to pivot smoothly and close the appropriate sale
Begin with paid training to prepare you to work independently in the field

Requirements

Comfortable working in a sales environment with set targets
A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
Ability to provide proof of valid car insurance (Manhattan excluded)
A personal vehicle (excluding motorcycles); customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse; maximum travel distance up to 120 miles one-way
Work a varied 5-day week schedule including evenings, weekends, and holidays
A personal cellphone
Must be comfortable working around household pets
Efficient, adaptable, goal-oriented, and persuasive communication skills
Open-minded with a passion for learning a wide range of skills for diverse career paths
Naturally outgoing and comfortable with human interaction
Note: Work hours may vary based on business needs and market demand

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28d ago

Customer Technical Support I

The Hillman Group Tempe, AZ

Tempe, AZ

28d ago

$22 - $22/hr Full time Application Support Computer Skills Customer Service

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Job Description

The Hillman Group is hiring for an onsite, front line Customer Technical Support I role in Tempe, AZ. This position offers an hourly rate of USD 22 and the opportunity to work closely with Hillman’s Field Service Team to protect and extend customer value. You will be the first point of contact for customer issues, support issue resolution and documentation, and help keep knowledge up to date with department procedures and product information.

Responsibilities

Provide first level contact and convey resolutions to customer issues.
Track, route, and redirect problems to the next level of support.
Read and interpret a variety of technical manuals and diagrams.
Ensure detailed documentation of issues in E1 / K2.
Order replacement parts and systems as needed.
Maintain and grow a current knowledge of department operating procedures and technical product information.
Participate in departmental teams, provide feedback and / or recommendations for improvement.
Excellent interpersonal, verbal communication and active listening skills with the ability to stay composed and objective.
Mechanical / technical aptitude – working knowledge of software databases and remote control.
Available to work weekends, holidays and overtime if needed.

Requirements

High School Diploma and 0-2 yrs experience (required).
Associate in IT or Technical related field and 0-3 yrs experience (preferred).

Technologies

MS Office applications
Oracle
E1
K2
LogMeIn

Operational Equipment

N/A

Work Environment and Physical Demands

Work Environment: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.
Physical Demands: Sedentary.

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Support Jobs in Tempe, AZ

In-Home Sales & Tech Support (Full Time)

Dental Laboratory Customer Service and Technical Support

In-Home Sales & Tech Support (Part Time)

Customer Technical Support I

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