IT Help Desk Technician
Job Description
Support a multi-location carwash operation as a Level 1 IT Help Desk Technician onsite in Fishers, IN.
Responsibilities
- Provide level 1 telephone and email support for all Crew locations.
- Handle ticketing portal break/fix and new IT requests.
- Perform repair, imaging, and configuration of new IT assets for deployment.
- Troubleshoot application and hardware issues to restore service for end users.
Requirements
- Generally works Sunday to Thursday, 5:30am to 3:30pm.
- Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.
- High school diploma or equivalent required.
- A+ or Network+ certification preferred, along with an Associate’s or Bachelor’s Degree in Information Technology (highly preferred).
- Ability to communicate tactfully with customers, team members, and the general public.
- Maintain quality while responding with a sense of urgency.
- Demonstrate initiative and motivation with a “get the job done” attitude.
Technologies
- Windows Operating Systems
- Microsoft troubleshooting
- A+
- Network+
Benefits
- Competitive compensation.
- Daily pay options available at no cost to you.
- Paid Time Off plus 6 paid holidays each year.
- Free carwashes, naturally.
- Industry-leading training.
- Incredible growth potential.
- Tuition reimbursement and paid IT certifications.
- Group health, dental, and vision.
- 401K with company match.
Location: Fishers, IN (onsite)
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