IT Helpdesk

The Connor Group is hiring an IT Helpdesk for an on-site role in Miamisburg, OH. This position puts your customer service strengths and IT support skills to work in a fast-paced environment where your impact is recognized.

Why you will like working here

• Exceptional Day 1 medical benefits for you and your family, including a company-funded HSA or FSA
• 401(k) with company match up to 9%
• Named a USA TODAY Top Workplace
• Recognition based on performance and results
• Real advancement opportunities grounded in performance
• Opportunity to work with an elite, game-changing organization

What you’ll do

• Respond to the needs of others and provide top-notch customer service
• Deliver support in a fast-paced environment while accomplishing daily goals and tasks
• Set up and troubleshoot IT equipment to keep users moving

What you bring

• Proven experience in a high-demand customer service, help desk, or IT support environment
• Exceptional communication skills, including proven capability interacting directly with Senior Leadership
• Strong troubleshooting ability, with attention to detail and consistent follow-through on every request
• Hands-on work experience with practical adaptability and a strong work ethic, with real-world execution prioritized over certifications