IT Support Specialist
Application Support
Cloud Platforms
Computer Skills
Content Management Systems
Desktop Support
End User Support
Field Service
Hardware Support
Help Desk Support
Information Technology (IT)
IT Operations
IT Services
Microsoft 365
Office 365
Office Tools
Office365
Onsite
Process Automation
SharePoint
Specialist
Technical Support
Windows
Job Description
The IT Support Specialist role at Apex Mechanical, LLC focuses on delivering technical assistance across office and field operations, developing AI driven tools, and implementing automation to enhance efficiency in daily processes.
Responsibilities
- Provide technical support for business software and end users across both office and field environments.
- Design and deploy AI powered tools and automation to streamline workflows and boost productivity.
- Troubleshoot hardware and software issues for staff in the office and on site.
- Support computers, mobile devices, and job site technology.
- Assist with general IT tasks and departmental needs as they arise.
- Communicate clearly with users across a range of technical skill levels.
Requirements
- Experience with programming languages and scripting such as Excel queries, Python, C#, JavaScript, SQL, or PowerShell.
- Knowledge of AI tools, automation, and business process optimization.
- Patient, resourceful, and solutions oriented.
- Comfortable supporting users with varying levels of technical proficiency.
- Strong troubleshooting skills.
- Programming and coding experience is preferred.
Technologies
- Python
- C#
- JavaScript
- SQL
- PowerShell
- Excel
- Microsoft Office
- Adobe Acrobat
- Dropbox
- SharePoint
- Bluebeam
- Procore
- AI tools
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Environment
This role involves active, on your feet assistance for staff along with desk-based tasks.
Compensation
Hourly pay: USD 20.00 – 25.00 per hour
Location and Work Arrangement
Location: Battle Ground, WA (onsite)
Work arrangement: In person