Technical Support Engineering (High Tech)

This Technical Support Engineering role focuses on wind turbine systems, providing troubleshooting, site visits, and fleet performance support as part of a high-performing Siemens Gamesa team in Orlando, FL.

Responsibilities

• Lead complex troubleshooting efforts and provide peer-to-peer coaching and technical support to colleagues.
• Execute domestic and international site visits to optimize turbine performance, perform root-cause analyses, and implement corrective actions.
• Take a lead role in critical fleet issues and develop Work Control Packages (WCPs) for SGRE wind turbines.
• Offer proactive technical guidance and remediation strategies for recurring fleet top issues.
• Monitor and report on individual and team performance metrics to support annual operational goals.
• Deliver monthly technical overviews, product performance updates, and fleet reliability insights to key stakeholders.

Requirements

• 2–5 years of experience in the wind energy industry or an equivalent engineering/technical degree.
• Willingness and ability to travel internationally as required.
• Strong ability to interpret electrical schematics, mechanical drawings, and technical documentation.
• Proficiency with Power BI, Microsoft Excel, PowerPoint, and SharePoint for technical reporting, data analysis, and collaboration.
• Strong analytical, organizational, and communication skills within a field service or engineering support environment.
• Legally authorized to work in the United States; will not require employer sponsored work authorization now or in the future.

Technologies

• Power BI
• Microsoft Excel
• PowerPoint
• SharePoint

Benefits

• Career growth and development opportunities
• Supportive work culture
• Company-provided health and wellness benefits
• Paid time off and paid holidays
• 401(k) savings plan with company match
• Family building benefits