Technical Support Hardware Specialist

Onsite Technical Support Hardware Specialist role in Los Angeles, CA with Motorola Solutions, offering $33-$38 per hour to support Engineering and Manufacturing through procurement, lifecycle management, and component qualification.

Responsibilities

• Procurement & Selection Support: Assist Engineering teams with identifying, selecting, and procuring electronic and mechanical components; coordinate with vendors to source parts that meet project requirements and timelines.
• Lifecycle Management: Collaborate with Engineering and Manufacturing to monitor End-of-Life events and Product Change Notifications; track changes to minimize supply chain disruptions.
• Component Qualification Execution: Drive qualification plans by organizing documentation, tracking test progress, and verifying that alternative or new parts meet quality and functional standards before production integration.
• Documentation & Data Entry: Maintain accurate Bills of Materials and manage technical documentation within PLM/ERP systems.
• Vendor Relations: Serve as the primary contact for suppliers to request quotes, obtain lead times, and obtain technical datasheets.
• Additional duties: Perform other related tasks as needed to support the role.

Requirements

• High School Diploma or GED.
• 5+ years of experience in a technical administrative or procurement role within a manufacturing or engineering environment.
• Familiarity with electronic components (resistors, ICs, PCBs) and mechanical hardware is highly preferred.
• Strong ability to manage multiple tracking sheets and deadlines simultaneously.
• Proficiency with ERP/PLM software and advanced Microsoft Excel skills (e.g., VLOOKUP, pivot tables).
• Knowledge of component lifecycle management and supply chain considerations.
• Strong analytical, problem solving, and cross-functional collaboration skills.
• Excellent verbal and written communication skills.
• U.S. Person status required (U.S. Citizen or U.S. Permanent Resident) due to clients under U.S. federal contracts.
• Employment contingent upon successful completion of a background check and drug test.

Technologies

• ERP/PLM software
• Microsoft Excel

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Working Conditions and Physical Requirements

• Office environment.
• Lift up to 20 lbs.
• Bending and reaching movements to place items on lower and higher shelves.
• Kneeling or squatting to access lower shelves.
• Walking/Moving in the labs.

Travel Requirements

• None

Relocation Provided

• None

Position Type

• Experienced

Referral Payment Plan

• Yes