Operating Systems

Operating Systems Support Jobs

30 jobs found

Today

IT Support Technician

Sticker Mule Amsterdam, NY

Amsterdam, NY

Today

$25 - $27/hr Full time Chromebook Computer Skills Desktop Support

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Job Description

The IT Support Technician provides hands-on user support and maintains hardware and software across Apple, Windows, servers, networking, and manufacturing equipment for our Amsterdam, NY onsite operations.

Location

Amsterdam, New York (onsite)

Role overview

This position supports both onsite and remote staff by managing user accounts, provisioning devices, and ensuring reliable IT performance across manufacturing and office environments.

Responsibilities

Sets up new hire user accounts and handles deactivations.
Delivers on-site end-user support for remote employees.
Installs, troubleshoots, and maintains IT equipment including Mac, PC, Chromebook devices and factory peripheral devices.
Documents, updates, and escalates requests using the Asana task system.
Supports installation and maintenance of computer-driven manufacturing equipment.
Performs additional duties as needed to support manufacturing and remote departments.

Requirements

An associate's degree in information systems and/or IT certifications (Cisco, Microsoft, and Google) or equivalent work experience.
1-3 years of IT experience.
Strong understanding of computer support methodologies and troubleshooting.
Proficiency with VMware, Mac OS, Chrome OS, Windows 10/11, Linux, and Windows Server products.
Solid understanding of TCP/IP, DNS, DHCP, wired and wireless networking.
Experience with Google Workspace and supporting SaaS-based software applications.
Experience with computer-driven manufacturing equipment.

Technologies

Apple products
Mac OS
Windows 10/11
Windows Server
Linux
Chrome OS
Chromebook devices
VMware
Google Workspace
Asana

Benefits

401k plan with 4% employer match
Health insurance
Dental insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Signing bonus
Four weeks paid vacation

About Sticker Mule

Sticker Mule is recognized as a leading online brand. The company is privately owned, profitable, and supported by a globally distributed team committed to delivering excellent customer experiences at the highest standards.

Our team operates from 17 countries, and we continue to welcome exceptional talent to join our growing organization.

How to apply

Go to www.stickermule.com/jobs and apply on our website.

Pay

Compensation: USD 25 - 27 per hour

Work arrangement

On-site

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Today

Desktop Support Specialist

Ovation Workplace Services Hebron, KY

Hebron, KY

Today

$18 - $23/hr Full time Active Directory Application Support Cisco Jabber

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Job Description

The Desktop Support Specialist provides frontline technical assistance across local and remote environments, handling hardware and software troubleshooting, incident documentation, and escalation to maintain SLAs and operational consistency across shifts.

Responsibilities

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.
Log, track, and maintain documentation for all incidents and service requests within the designated IT ticketing system.
Install, configure, upgrade, and troubleshoot supported Windows operating systems (Windows 10 and Windows 11) and the Microsoft Office 365 suite.
Provide foundational macOS support for Apple devices.
Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.
Install, configure, and troubleshoot printers, desktops, laptops, and other authorized peripherals.
Perform routine preventive maintenance on computers, laptops, and printers to ensure reliability.
Conduct remedial repairs on desktops, laptops, printers, and related equipment.
Use diagnostic tools to troubleshoot network connectivity and workstation hardware and software issues.
Coordinate with third-party vendors to remediate complex AV issues as needed.
Provide timely status updates to end users and stakeholders regarding open incidents and resolutions.
Support mobile device management for iOS and Android devices within the enterprise environment.
Demonstrate working knowledge of networks, servers, AV systems, smart devices, and telecommunications to support a broad IT footprint.
Perform other duties as assigned to support departmental and organizational objectives.

Requirements

Minimum of 1 year of related experience.
Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.
Experience with PC and laptop hardware installation, configuration, and troubleshooting.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management (MDM) platforms for iOS and Android.
Familiarity with enterprise encryption solutions and Windows device management via Active Directory.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Ability to manage multiple priorities, work independently, and meet SLAs.
Excellent written and verbal communication skills for conveying technical information to non-technical audiences.
Commitment to delivering high-quality customer service to internal stakeholders.
Ability to adapt to a rapidly evolving technology environment and shifting priorities.
Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

Technologies

Windows 10
Windows 11
Microsoft Office 365
macOS
Cisco Jabber
Microsoft Active Directory
Group Policy Objects (GPOs)
Mobile Device Management (MDM)
iOS
Android
ServiceNow

Benefits

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Physical Requirements and Work Environment

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.
Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.
May require bending, kneeling, or crouching to install or service equipment.
Work is performed primarily in a standard office or data center environment with moderate noise levels.
May be required to travel to or work at multiple organizational sites or client locations.

Job Type

Full-time

Pay

USD 18.00 - 23.00 per hour

Work Location

Onsite - Hebron, KY

Experience

Auto Pilot: 1 year (Required)
Desktop Support: 3 years (Required)
ServiceNow: 1 year (Required)

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential
Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

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Today

Warehouse IT Support Specialist-Senior

Zonberation Group Old Bridge, NJ

Old Bridge, NJ

Today

$35 - $41/hr Full time Senior Computer Skills Data Integration

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Job Description

Join Zonberation Group as a Senior IT Support Specialist for Warehouse Operations and enjoy an on-site role that keeps pace with a high-volume e-commerce fulfillment environment. This position offers a dedicated 401(k) plan and a daytime 8-hour schedule, with flexibility for overtime to support operational needs. Based on location in Old Bridge, NJ, you will provide hands-on IT support across US warehouse sites, focusing on hardware, network, and security to keep our operations smooth and secure.

Overview

We are seeking a skilled and proactive Senior IT Support Specialist – Warehouse Operations to deliver efficient, high-quality IT support tailored to meet regional user needs, enhance collaboration, and support our global goals. The role expands on-site coverage to support e-commerce warehouse operations with a high-volume fulfillment footprint.

Work Location

In person at 400 Fairway Ln, Old Bridge, NJ.

Pay

USD 35.00 - 41.00 per hour.

Technologies

ServiceNow
Jira
WMS (Warehouse Management System)
PXE boot
VPN
MDM/EMM
PowerShell
Python
Bash
Windows OS
macOS

Benefits

401(k)

Responsibilities

Perform multi-point network testing across the warehouse floor (wired and wireless signal strength, speed, and stability); test mobile data connectivity on PDAs across zones; troubleshoot connectivity issues and escalate with structured fault descriptions (ping/trace outputs, scope).
Coordinate wired port additions, AP placements, and camera endpoint requests with business planning and infrastructure teams.
Monitor and maintain security camera NVR systems to ensure continuous operation during business hours.
Ensure server room peripheral systems remain operational during business operations; conduct weekly and monthly site inspections of server rooms and IT infrastructure; perform hardware health checks and escalate proactively.
Maintain IT asset inventory: device requests, allocation, damage assessment, decommission, and retirement workflows.
Serve as the first point of contact for IT incidents and service requests submitted via the ticketing system; troubleshoot warehouse-specific hardware including PDA/handheld scanners, barcode readers (Honeywell, Zebra), label printers, ruggedized devices, and WMS terminals.
Support, configure, and perform firmware upgrades on PDA devices, including local upgrades and SD card-based methods; manage PDA network onboarding (collect MAC addresses, whitelist requests, and coordinate production network access).
Support sorting machine daily network faults and assist with installation and configuration; troubleshoot and calibrate electronic weighing scales used in fulfillment operations.
Support industrial PCs (IPC): system wipe, OS reimaging, and PXE boot configuration.
Resolve printer faults including paper tray errors, USB recognition, and driver installation (including remote installation without admin rights).
Troubleshoot Windows issues (BSOD recovery, AHCI mode configuration, KMS activation, OS-level problems); support end-user devices (desktops, laptops, monitors, peripherals).
Diagnose and resolve video conferencing audio/video issues; remote remediation and troubleshooting via VPN; support collaboration platform issues (version management, reinstallation, configuration cache clearing).
Assist in maintaining server room infrastructure (Network, Power & UPS, HVAC); log all support requests and resolutions in the IT ticketing system; track time and effort against tickets for reporting and chargeback.
Maintain and contribute to the warehouse IT knowledge base and FAQ documentation; process device requests through the asset management system (approvals, allocation, delivery); handle damaged device workflows (repair value, returns, retirement/recycling).
Follow data security protocols: ensure user data is wiped before any device is shipped or transferred; perform full disk wipes on Windows and macOS devices, removing drives when remote wipes are not possible; manage remote access tool permissions.
Work a standard 40-hour week with flexibility for overtime; participate in all incident responses during shift hours per SLAs; escalate out-of-hours incidents per defined path; complete shift handover documentation for continuity across teams.
Escalate unresolved issues to the appropriate IT line (Network, Hardware, Security, AV) or Tier 2/3 support per escalation matrix.

Requirements

2+ years of IT support experience, preferably in a warehouse, logistics, manufacturing, or operations environment.
Hands-on experience with warehouse IT hardware: barcode scanners (Honeywell, Zebra), label printers, PDAs, and ruggedized devices.
Experience with network device onboarding, MAC address whitelisting, and production network access workflows.
Familiarity with WMS platforms and ability to diagnose and resolve user-level issues.
Working knowledge of Windows OS troubleshooting: BSOD recovery, AHCI configuration, KMS activation, and driver installation.
Basic network troubleshooting: TCP/IP, DHCP, DNS, Wi-Fi, VLAN, ACL, with ability to interpret ping/trace output.
Experience with IT asset management: device requests, allocation, damage handling, and decommission workflows.
Experience with IT ticketing systems (ServiceNow, Jira, or equivalent).
Understanding of data security requirements for device wipe and decommission, including disk removal procedures.
Physical ability to work on a warehouse floor, standing for extended periods and lifting up to 40 lbs.
Ability to work independently on shift with minimal supervision and make sound decisions under pressure.
Excellent communication skills, able to explain technical issues clearly to non-technical staff.
Reliable and able to commit to a consistent 8-hour daytime shift schedule, 5 days per week; comfortable commuting to the warehouse site.
Experience supporting sorting machines, conveyor systems, or automated fulfillment equipment; experience with electronic scale calibration and fault resolution in a warehouse setting.
Hands-on IPC support experience: system wipe, OS reimaging, and PXE boot configuration.
Experience with RF network testing tools and multi-point signal mapping in warehouse or large facilities.
PDA device management platforms (MDM/EMM); industry certifications such as CompTIA A+, Network+, or equivalent.
Basic scripting skills (PowerShell, Python, or Bash) for automation; experience in a BPO or managed services model with SLA accountability.
Bilingual (English plus Mandarin or Spanish) preferred.
In person at 400 Fairway Ln, Old Bridge, NJ.

Application Questions

Do you have hands-on IT experience in a warehouse, distribution, or manufacturing environment? If yes, specify the types of equipment you supported (e.g., scanners, printers, PDAs) and your key responsibilities.
Could you share your expected hourly rate?

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Today

IT Support Technician

Emerald Technology Group Springfield, OR

Springfield, OR

Today

$19 - $28/hr Full time Active Directory Application Support Cloud Platforms

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Job Description

Emerald Technology Group is seeking an IT Support Technician for an onsite role in Springfield, Oregon. In our MSP environment, you will provide end-user support across Windows, Microsoft 365, and Google Workspace, troubleshoot hardware and software issues, and assist with onboarding and deploying workstations. Compensation ranges from $19 to $28 per hour and requires at least one year of IT support experience along with a high school diploma or equivalent.

Responsibilities

Provide timely and professional technical support to end users across diverse client environments
Troubleshoot and resolve hardware, software, and connectivity issues
Support Windows workstations and common business applications
Assist users with Microsoft 365 and Google Workspace issues
Perform remote support with clear communication and follow-through
Escalate issues appropriately while staying engaged and accountable until resolution
Document work clearly in PSA and other documentation systems
Monitor recurring issues and report patterns or concerns to senior technicians
Participate in client onboarding, workstation setup, deployments, and basic project work
Deliver excellent customer service to build trust with clients
Learn and grow through hands-on experience, mentorship, and ongoing training
Use modern tools, including AI-assisted solutions, to improve troubleshooting, efficiency, and documentation quality

Requirements

Previous IT support or help desk experience
Working knowledge of Windows operating systems
Familiarity with Microsoft 365
Strong communication and customer service skills
Ability to troubleshoot technical issues methodically and professionally
Valid driver’s license and reliable transportation

Technologies

Windows operating systems
Microsoft 365
Google Workspace
Active Directory
MacOS
iOS
PSA (Professional Services Automation)
AI-assisted tools

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) with company matching
Paid time off
Professional development assistance
Certification and training reimbursement
Company-provided tools and resources
Mileage reimbursement for client travel
Tuition reimbursement

What Winning Looks Like

Clients feel supported, heard, and confident working with you
Tickets are handled promptly, professionally, and thoroughly
Communication is proactive, clear, and respectful
Documentation is accurate and useful to the rest of the team
You continuously improve your technical skills and follow-through
Teammates trust you to take ownership and ask good questions
You contribute positively to the team culture and client experience
Problems are solved with accountability, not excuses

You're Probably a Match If

You enjoy troubleshooting and solving technical problems
You're naturally curious and motivated to keep learning
You communicate professionally with clients and teammates
You take pride in doing quality work, even in small details
You manage your workload without constant oversight
You handle feedback well and use it to improve
You stay calm and professional under pressure
You value accountability, teamwork, and follow-through

Certifications (Preferred, Not Required)

CompTIA A+
CompTIA Network+
Other relevant industry certifications

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Today

IT Support Specialist (Contract)

Robert Half Fort Collins, CO

Fort Collins, CO

Today

$28 - $33/hr Contract End User Support Google Workspace Hardware Support

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Job Description

Contract IT Support Specialist in Fort Collins, CO provides second-level technical support across Windows, Mac, and Google Workspace, with device and account administration and application troubleshooting in a beverage industry setting.

Responsibilities

Deliver second-level technical support for employees by diagnosing and resolving issues involving computers, software, printers, and network connectivity.
Provide day-to-day assistance in Windows, Mac, and Google Workspace environments, ensuring users can work effectively across multiple platforms.
Support teams across functions such as sales, marketing, finance, legal, warehouse, wholesale, and operations by responding to service requests and technical questions.
Track, update, and close support requests through the ticketing system while maintaining clear documentation of actions taken and outcomes.
Handle user lifecycle activities including onboarding, offboarding, account setup, access changes, and permission-related requests.
Assist with troubleshooting business applications and operational systems, using established procedures to address incidents related to functionality and data accuracy.
Escalate advanced infrastructure or network-related problems to external technology partners when additional expertise is required.
Carry out recurring IT operational tasks, support device deployment and break/fix work, and help maintain system access controls, door codes, and related permissions.
Contribute to data validation, issue correction, and reporting support by following documented workflows and identifying discrepancies for resolution.

Requirements

At least 3 years of IT support experience, including strong hands-on work in desktop support or help desk environments.
Proven ability to troubleshoot and support Microsoft Windows systems in a business setting.
Working knowledge of Mac devices and Google Workspace administration or end-user support.
Demonstrated skill in diagnosing technical issues, evaluating root causes, and applying effective solutions.
Strong communication and customer support abilities with a service-oriented approach to assisting end users.
Ability to manage tasks independently, prioritize competing requests, and work with limited supervision.
Experience following documented processes and contributing to process improvements when needed.

Technologies

Microsoft Windows
Mac
Google Workspace

Benefits

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

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Today

Senior Service Desk Technician

SALT Dental Partners Franklin, TN

Franklin, TN

Today

$75k+/yr Full time Senior Active Directory Cloud Platforms

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Job Description

At SALT Dental Partners, you’ll join a collaborative IT culture focused on dependable support for clinicians and front-office teams across a growing network of practices. This on-site Senior Service Desk Technician role is based in Franklin, TN at our Home Support Office, offering meaningful opportunities to mentor colleagues, resolve complex technical issues, and help ensure seamless patient care through technology.

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k with Company Match, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)

Responsibilities

Act as the Tier 1-3 escalation point for incidents and service requests from the Home Support Office and practice teams.
Diagnose and resolve complex issues on Windows and macOS endpoints.
Troubleshoot advanced Microsoft 365 components including Outlook, Teams, OneDrive, and SharePoint.
Support printers, scanners, badge readers, and other peripheral devices.
Manage and resolve issues with phone and VoIP systems.
Troubleshoot LAN/Wi-Fi connectivity, coordinate with ISPs, and manage VPN access.
Provide hands-on and remote support for dental practice technology, including Practice Management Systems such as Denticon, Cloud 9, and DSN Cloud.
Support imaging systems and clinical workstation setups, coordinating with vendors as needed.
Own incidents through resolution with clear communication, thorough documentation, and adherence to SLAs.
Identify recurring issues and contribute to root-cause analyses with Tier 3 teams.
Prioritize high-priority clinical-impacting tickets and ensure proper triage and handling.
Create and maintain knowledge base articles, troubleshooting guides, and standard operating procedures.
Document commonly escalated issues to reduce repeats and improve Tier 1 resolution rates.
Review tickets for quality, completeness, and accuracy.
Foster a customer-service mindset with a focus on supporting clinicians and front-office teams.
Support user onboarding and offboarding, including account provisioning, device setup, and access changes.
Uphold access control, least-privilege principles, and HIPAA-aware security standards.
Assist with IT projects such as PMS deployments, phone system rollouts, and clinic openings from a support-readiness perspective.
Other duties as assigned.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field.
5+ years of IT support experience, including at least 2 years in a Tier 2 or senior service desk role.
Prior experience supporting multi-site or healthcare organizations is preferred.
Strong experience supporting Windows-based endpoints and Microsoft 365 environments.
Certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft certifications are a plus.
Solid understanding of Active Directory / Entra ID (user and device management).
Working knowledge of networking fundamentals (DHCP, DNS, Wi-Fi, VPN).
Familiarity with healthcare or dental practice environments is strongly preferred.
Familiarity with ITIL processes (incident, problem, change) and structured UAT/release management.
Experience with imaging systems and PMS systems including Denticon, Cloud 9, and DSN Cloud is strongly preferred.
Detail-oriented and comfortable working in a fast-paced office environment.
Excellent oral communication and strong interpersonal skills, especially with non-technical users.
Ability to work independently while collaborating with a distributed IT team.
Desire to learn new skills and function as a team player.
Ability to act with integrity, professionalism, and confidentiality.

Technologies

Windows endpoints
macOS endpoints
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Practice Management Systems: Denticon, Cloud 9, DSN Cloud
Imaging systems and clinical workstations
Active Directory / Entra ID
Networking: DHCP, DNS, Wi-Fi, VPN
Phone systems and VoIP

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1d ago

Technical Helpdesk Analyst

Conduent Bus Proc Optimization Srvs, Inc Texas

Texas

1d ago

$48k - $62k/yr Full time Customer Support End User Support Help Desk Support

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Job Description

Conduent offers a robust benefits package including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off. This onsite role in Texas sits on a highly energetic and dynamic team that supports medium to large transaction processing systems for Conduent customers.

Benefits

Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
Retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time

Details

Location: Texas (onsite)
Salary: USD 47,740 - 62,000 per year
Experience: 3+ years
Education: Associate or bachelor’s degree in computer science or a related technical field, or equivalent related work experience

About the role

Conduent is seeking a Service Desk and Software Support Analyst to join a highly energetic and dynamic team that supports medium to large transaction processing systems for clients. The role requires a detail-oriented professional who will provide Technical Help Desk support for customer escalations and issues, with ongoing research and investigation.

Responsibilities

Use the Linux command line to troubleshoot, manage processes, and move files with mid to advanced commands
Apply basic to intermediate networking knowledge to diagnose connectivity using standard Linux tools
Leverage prior help desk or service desk experience, taking ownership of requests and following established procedures
Work on a 24x7 shift schedule, including day and night rotations
Respond to phone, email, and system alerts and monitoring
Create and manage tickets for service requests, alerts, issues, and incidents and follow through until resolution
Research and resolve alerts, problems, and incidents as they arise
Collaborate with Operations Management, Level 2 and Level 3 support to apply proper resolution steps
Operate effectively in a multi-system and multi-platform environment
Coordinate with application support staff to monitor production systems
Follow procedures for batch file processing, troubleshoot file movement, and report errors

Requirements

Technical helpdesk experience required (3+ years)
Solid working knowledge of Linux (command line)
Intermediate knowledge of networking concepts and commands
Understanding of connectivity, firewalls and proxies preferred
Ability to utilize computer operating systems utilities
Strong communication, customer service, organizational and troubleshooting skills are essential
Excellent oral and written communication skills, ability to work in a team environment, and good customer interaction skills are desired
ITIL Service Management knowledge desirable
Education: Associate or bachelor’s degree in computer science or similar technical degree or equivalent related work experience
Each year of related work experience may be substituted for a year of college education, up to two years