Florida State University invites qualified candidates to join the Physics Department IT group as an IT Support Specialist in Tallahassee, onsite. This role emphasizes Linux/Unix and cross platform desktop support, cluster management, hardware maintenance, networking and security administration, and data backup for faculty, staff, students, and post-docs. Located within the Information Technology Services (ITS) organization, the position offers a collaborative environment and a structured onboarding process. Through the FSU Total Rewards package, you’ll access comprehensive compensation, benefits, wellness, recognition, and employee development programs, plus tools like the Total Compensation Calculator to understand your overall package.
Benefits
- FSU Total Rewards package
- Compensation, Benefits, Wellness, Recognition, and Employee Development programs
- Total Compensation Calculator
Responsibilities
- Provides computer support (hardware and software) for faculty, staff, students, and post-docs.
- Develops, installs, and supports Linux clusters including computational clusters.
- Assembles, installs, diagnoses and repairs computer systems at the component level.
- Performs preventive maintenance, hardware upgrades and software updates.
- Implements networking and security solutions for Linux, Macs and Windows workstations.
- Performs routine backups of systems and user data.
- Supports the department's network infrastructure by identifying infected computers and resolving PC/workstation security matters.
- Supports server functions like DHCP, LDAP, routing, firewalls, clustering, email, wiki and web services.
- Installs and oversees the network security software on computers.
- Provides software support for all operating systems including Linux (Ubuntu, AlmaLinux, and openSUSE), macOS, and Windows, including drivers/utilities, office productivity suites/apps.
- Supports the installation of physics instructional-laboratories' apps/utilities, data visualization software, data acquisition software, symbolic mathematical packages, and programming languages.
- Installs and supports printing and copying functions on Windows/Macs/Linux workstations to various printers and copiers.
- Maintains records and documentation as needed.
- Scrubs data off old PCs before repurposing/surplus.
Requirements
- Bachelor’s degree or a high school diploma or equivalent
- Four years of experience
- Note: or combination of high school education and experience equal to four years.
Technologies
- Linux
- Unix
- Ubuntu
- AlmaLinux
- openSUSE
- macOS
- Windows
- Bash
- Python
- DHCP
- LDAP
- firewalls
Department
This position is within FSU’s Department of Information Technology Services (ITS).
Preferred Qualifications
- IT related degree would be a plus
- Information/endpoint security
- Linux/Unix systems administration
- Scripting and automation (Bash, Python)
- Computational cluster operations
- Independent work and self-direction
Helpful
- The ideal candidate is a self-starter who takes ownership of problems and sees them through to resolution without close supervision, comfortable with a helpdesk queue, tackling Linux administration tasks, or explaining technical issues to faculty in plain language. Strong critical thinking matters more than a long list of certifications.
- A typical day varies with the semester. Some days center on end-user support, others on infrastructure projects or professional development. Comfort with fluctuating workloads across the term is essential.
- The first 60 to 90 days focus on orientation and learning the environment, people, and existing infrastructure. Ongoing work will depend on timing and departmental needs, with direct access to a manager and a supportive team throughout onboarding.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How to Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
