Automation & Technical Support Technician

Greystone Engineering Solutions is seeking an entry-level Automation and Technical Support Technician to help keep automated systems running smoothly across customer sites and our own operations. This onsite role, based in Mount Juliet, TN, offers hands-on machine operation support, routine maintenance, and system setup for Greystone’s automation platforms, with travel-ready opportunities for a mechanically minded learner.

Responsibilities

• Support setup, calibration, and maintenance of automated machines and robotics systems
• Assist in installation and commissioning of equipment at customer sites
• Troubleshoot mechanical, electrical, and basic software issues
• Perform preventive maintenance and system inspections
• Assist engineering team with system upgrades and modifications
• Document service activities and create clear technical reports
• Provide professional on-site customer support when required
• Maintain organized tools, spare parts, and work areas
• Support testing, diagnostics, and system validation processes

Requirements

• High school diploma required
• Some college coursework in Industrial Engineering, Electronics, Mechanics, or related technical field preferred
• Basic understanding of mechanical systems
• Basic understanding of electrical wiring and components
• Basic software troubleshooting skills
• Strong problem-solving ability and fast learner
• Comfortable working around industrial equipment and automated systems
• Strong written and verbal communication skills
• Ability to create clear reports and basic presentations
• Must be willing and able to travel on short notice
• Valid driver’s license required

Technologies

• Diagnostics software tools

Benefits

• Dental insurance
• Health insurance
• Vision insurance

Job Locations

• Mt Juliet, TN
• Southlake, TX

Physical Requirements

• Ability to lift up to 50 lbs
• Ability to stand for extended periods
• Ability to work in warehouse or industrial environments

Work Location

In person

Pay

$18.00 - $30.00 per hour

What We Offer

• Competitive compensation
• Growth opportunities in automation and robotics
• Exposure to advanced industrial technologies
• Travel opportunities
• Hands-on learning in a fast-moving technical environment

Preferred Skills

• Experience with industrial equipment or robotics
• Familiarity with diagnostics software tools
• Basic understanding of networking or computer systems
• Experience reading technical drawings or schematics
• Experience using hand tools and measurement tools

Personal Traits We Value

• Fast thinker and proactive problem solver
• Highly motivated and eager to learn
• Hands-on and detail-oriented
• Professional and customer-focused
• Able to work independently and as part of a team
• Flexible and adaptable to changing environments