Generator Technical Support Manager

Direct-hire Generator Technical Support Manager overseeing generator service operations across North and South America in a hybrid role based in Orlando, FL.

Responsibilities

• Lead, coach, and develop a team of about 10 technical professionals, including performance management and career development
• Provide technical oversight and support for generator systems across the U.S., Canada, and South America
• Serve as a subject matter expert in generator electrical systems with supporting mechanical knowledge
• Support field operations, including on-site troubleshooting and outage execution as needed
• Collaborate with internal stakeholders on project planning, cost development, and service delivery
• Oversee technical support processes and ensure strong back-office coordination
• Review and approve scope of work and cost estimates for generator repairs and services
• Drive continuous improvement in technical operations, service delivery, and team performance
• Support forecasting efforts, vendor coordination, and resource planning
• Maintain and support multi OEM equipment platforms, including Siemens, Mitsubishi, GE, Westinghouse

Requirements

• Bachelor’s degree in Engineering (Mechanical or Electrical preferred) or equivalent experience
• 6–7+ years of experience in power generation with a focus on generator systems
• Strong expertise in generator electrical systems; mechanical experience is a plus
• Prior hands-on experience as a Field Engineer or similar technical role
• Proven leadership experience managing direct reports
• Experience with Siemens, Mitsubishi, GE (preferred), Westinghouse (a plus)
• Strong problem-solving, communication, and analytical skills
• Experience working in technical support or operations environments
• Ability to support geographically dispersed teams and projects

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Retirement plan
• Tuition reimbursement

Travel Requirements

• 30–40% travel required
• Primarily short 2–3 day trips across North America
• Must be comfortable with frequent travel and field engagement

Work Environment

• Hybrid schedule with Orlando office preferred
• Flexibility to support field operations and team needs
• Combination of office leadership and hands-on technical engagement

Ideal Candidate Profile

• Deep experience in heavy power generation and generator systems
• Strong leadership background managing technical teams
• Hands-on, field-tested technical expert
• Broad OEM exposure beyond a single platform
• Adaptable professional who thrives in both operational and technical environments

Why Join SkySource Solutions

• Direct hire opportunity with a stable, growing organization
• Competitive compensation and bonus structure
• Leadership role with advancement potential
• High-impact position supporting critical energy infrastructure

Hiring Timeline

• Actively hiring, looking to fill immediately