IT Desktop Support - Temp to Hire

This entry level IT Desktop Support position is temporary-to-hire and onsite in New York, NY. Under the CIO's direction, you will provide technical support to Union Health Center staff, including PC and mobile device support, network device support, Office 365 administration, and Active Directory user account management.

Location

New York, NY (onsite)

Compensation

USD 23 - 27 per hour

Role Overview

Entry level IT Desktop Support role to provide technical assistance to Union Health Center staff under the CIO's guidance, covering PC and mobile device support, network device support, Office 365 administration, and AD user account management.

Responsibilities

• Troubleshoot and resolve technical issues logged by UHC staff.
• Troubleshoot and resolve iPhone, Android, and Windows OS configuration, installation, and support.
• PC support and installation.
• Network device installation and support.
• Microsoft Office 365 administration.
• Remote Monitoring and Management of computing devices.
• Manage Wi-Fi Systems and Devices.
• Create and maintain AD user accounts.

Requirements

• One year of previous IT experience or a related degree or a combination of the above.
• Strong interpersonal, oral, written communication and collaborative skills.
• Strong computer skills.
• Ability to maintain confidentiality and act with discretion.
• Technical certifications: A+, Network+, etc.

Technologies

• Microsoft Office 365
• Active Directory

Supervisory Responsibilities

None

Physical Demands

• This job is sedentary, and you must be able to work on a computer for long periods of time.
• Must be able to stand, bend and reach and lift up to 30 lbs.

Work Environment

The candidate will be in an office setting.