IT Support Specialist

Join Leidos onsite in Crane, Indiana supporting secure end user and communications systems at Naval Support Activity (NSA) Crane. This IT Support Specialist role supports hardware and software installations, troubleshooting, security patching, and training for rotating military personnel, with the stability of benefits built around health, time off, income protection, and retirement.

Compensation: USD 52,000 - 94,000 per year. The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied across supported systems.
• Develop test specifications and procedures to validate system changes.
• Support the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Assist with asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to strengthen technical proficiency.

Requirements

• Bachelor degree with 1+ year of experience, Associate degree with 3+ years of experience, or High school diploma / GED with 5+ years of experience.
• Active TS/SCI clearance in DISS and required program access.
• One of the following active certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire, CISSP, or CASP.
• Experience supporting Windows, Linux, and Unix-based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

Benefits

• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

Location: Crane, Indiana (onsite)

Technologies: TS/SCI, DISS, ServiceNow Action Request System, Windows, Linux, Unix, Microsoft business tools, Microsoft System Center Configuration Manager (SCCM), VoIP, video teleconferencing

Original posting date: October 23, 2026

Security and Application Safety

Leidos will never ask for payment-related information during any part of the employment application process, and will never advance money as part of the hiring process. Leidos will only communicate through emails generated by the Leidos.com automated system. If you receive an email purporting to be from Leidos that requests payment-related information or other personal information, email [email protected]. If you believe you are the victim of a scam, contact local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to protected characteristics listed in the posting. Leidos also considers for employment qualified applicants with criminal histories consistent with relevant laws.