IT Support Specialist - PERM

The IT Support Specialist role supports a manufacturing and industrial environment by delivering Tier 1 and Tier 2 hardware, software, and networking assistance, with emphasis on Microsoft Azure Active Directory, cloud services, and cybersecurity.

Responsibilities

• Provide Tier 1 and Tier 2 support for hardware, software, and networking; troubleshoot complex system issues to sustain peak operational efficiency.
• Manage user accounts, permissions, and group policies within Microsoft Azure Active Directory and other cloud environments.
• Monitor system performance, apply security patches, manage backups, and configure networking equipment such as VPNs, switches, and wireless access points.

Requirements

• Positive, can-do attitude.
• Associate or Bachelor degree in IT/Computer Science (or equivalent experience) with 1-3 years in systems administration or technical support.
• Strong proficiency in Windows OS, Active Directory, and networking fundamentals, with a focus on cybersecurity and endpoint management.
• Excellent communication skills and the ability to provide technical guidance and training to end users on new software and equipment.

Technologies

• Microsoft Azure
• Azure Active Directory
• Windows OS
• Active Directory
• VPNs
• Network switches
• Wireless access points

Benefits

• Salary: $65,000 - $75,000 per year
• Day shift with regular on-site presence
• Paid training
• Full-time hours
• Clean and safe work environment
• Professional growth opportunities supporting modern cloud services, Microsoft Azure, and cybersecurity initiatives

What’s in it for you?

• Salary: $65,000 - $75,000 per year
• Day shift with regular on-site presence
• Paid training
• Full-time hours
• Clean and safe work environment
• Professional growth opportunities supporting modern cloud services, Microsoft Azure, and cybersecurity initiatives

What will you be doing?

• Providing Tier 1 and Tier 2 technical support for hardware, software, and networking while troubleshooting complex system issues to maintain peak operational efficiency.
• Administering user accounts, permissions, and group policies within Microsoft Azure Active Directory and other cloud-based environments.
• Monitoring system performance, applying security patches and backups, and configuring networking equipment such as VPNs, switches, and wireless access points.

What do you bring?

• Positive, can-do attitude.
• Associate or Bachelor’s degree in IT/Computer Science (or equivalent experience) with 1-3 years of experience in systems administration or technical support.
• Strong proficiency in Windows OS, Active Directory, and networking fundamentals, with a solid focus on cybersecurity and endpoint management.
• Excellent communication skills and the ability to provide technical guidance and training to end users on new software and equipment.

Are you interested?

• Stop your job search and apply today. A recruiter will be in touch within 24 hours.
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