Junior IT Support Specialist

Dynamic N/C, LLC presents an onsite Junior IT Support Specialist role based in Rose Hill, Kansas. The position provides first-line technical assistance across office and production environments, focusing on ticket triage, end-user troubleshooting, account provisioning, and device management. The role works closely with the Systems Administrator and IT Manager in a fast-paced, growth-oriented company; this is not a remote position.

Responsibilities

• Ticket triage and issue resolution across software, operating systems, printers, user accounts, and general workstation problems.
• Deliver friendly, effective user support to employees on office and production floors.
• Assist with creating and managing user accounts in directory and cloud environments under guided supervision.
• Troubleshoot desktops, laptops, mobile devices, peripherals, and perform basic network troubleshooting.
• Maintain accurate ticket notes, updates, and procedural documentation.
• Collaborate with the Systems Administrator and IT Manager on daily tasks and projects.
• Occasional after-hours work may be required, including rare overnight or weekend shifts when operational needs arise.

Requirements

• 1 year of help desk or desktop support experience.
• Familiarity with Microsoft 365 environments.
• Availability to work 7:00 AM – 3:30 PM, Monday through Friday, with overtime as needed.
• High school diploma required; associate degree preferred.
• Strong dependability, self-motivation, and a customer-focused mindset.
• Ability to communicate technical concepts clearly and understandably.
• Must be able to lift 40 pounds.
• Ability to walk production floors, work from ladders or lifts, and perform hands-on physical tasks.
• Must pass a background check as a condition of employment.

Technologies

• Microsoft 365

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Environment

• Hybrid setting encompassing mixed office and production floor support
• Requires walking, standing, lifting equipment, and occasional ladder or lift work
• Dynamic, fast-paced environment with evolving infrastructure and growth goals

Growth & Development

This is a true entry-level role designed for a candidate eager to learn. The specialist will receive hands-on exposure and guided training across the company infrastructure, including backup systems, network management, security tools, and operational workflows. A clear path exists toward increased responsibilities in systems administration or infrastructure support.

Job Type

Full-time

Compensation Package

• Holiday pay
• Weekly pay

Application Questions

• Will you now or in the future require visa sponsorship?
• Do you reside within the Greater Wichita Area?

Ability to Commute

Rose Hill, KS 67133 (Required)

Ability to Relocate

Rose Hill, KS 67133: Relocate before starting work (Required)

Work Location

In person