Part Time Onsite IT Support

Miles IT is seeking a part-time Onsite IT Consultant to deliver hands-on support and technology implementation for small to mid-sized businesses. This role blends practical consulting with technical troubleshooting, providing on-site assistance in the metro area while coordinating with remote teammates to apply effective IT solutions.

Responsibilities

• Travel to client sites within the metro area when on-site presence is required.
• Troubleshoot and resolve hardware and network issues with support from remote personnel.
• Deploy and integrate new technology with assistance from remote colleagues.
• Assess client support needs to identify appropriate technology solutions.
• Maintain strong and clear communication with customers.
• Document work performed and capture essential technical information for clients.

Requirements

• Ability to diagnose and repair hardware and software problems on desktops and servers.
• Experience installing and troubleshooting on Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, DNS.
• End-user and help desk experience with MS Office Suite and other common desktop applications.
• Experience troubleshooting network issues tied to network infrastructure such as switches and routers.
• Configuring TCP/IP settings on networks and solving related TCP/IP problems.
• Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required.
• Must reside in close proximity to the Metro Area for on-site support.

Technologies

• Windows XP
• Windows 7
• Windows Server 2003
• Windows Server 2008
• Active Directory
• Exchange
• DNS
• MS Office Suite
• TCP/IP

Benefits

• Flexible schedule

Job Description

• Hours are not guaranteed, with a recurring client assignment every other week.
• The role provides a flexible option for occasional supplemental income rather than a guaranteed monthly salary.
• The Onsite IT Consultant helps SMB customers operate more efficiently through appropriate use of current technologies, requiring strong customer-focused consulting paired with solid technical and troubleshooting skills. The role combines onsite support with technology implementation across multiple client sites.
• Most requests occur during business hours, with possible after-hours support on occasion.
• Requests are flexible; there is no penalty for being unavailable for a specific task.
• Demand varies by area: some regions have high volumes of requests, others may have few clients, with ongoing growth in lower-volume areas.
• In low-volume areas, client requests may range from once a month to once every three months.

Job Type

Part-time

Pay

USD 30.00 per hour

Work Location

On the road

Location

Redmond, OR (onsite)