POS & Credit Card Tech Support/Installation

Card Payment Services is seeking a hands-on POS and Credit Card Tech Support/Installation specialist to install, configure, and service payment terminals across a variety of retail environments. This hybrid role in New York, NY combines on-site field service with remote support to ensure reliable operation of POS systems and card processing devices for our clients.

Location: New York, NY (hybrid) • Salary: USD 25 - 30 per hour

Responsibilities

• Install, configure, and troubleshoot POS systems and credit card terminals at diverse retail sites.
• Perform routine maintenance and repair of hardware components using hand tools and technical schematics.
• Diagnose hardware issues with repair techniques and verify functionality using diagnostic tools, including testing with ohmmeters.
• Assist clients with system setup, network connectivity, and integration into existing computer networks.
• Read and interpret schematics to locate wiring diagrams and system layouts to streamline service delivery.
• Conduct field service visits to ensure optimal payment equipment operation while adhering to low-voltage electrical standards.
• Document all service activities thoroughly, including installation steps, repairs performed, and maintenance logs.

Requirements

• Proven experience as a service technician or in a related role supporting computer hardware or electronic equipment.
• Hands-on experience with POS systems, credit card processing devices, or similar electronic payment equipment.
• Strong mechanical knowledge with proficiency using hand tools for repair and maintenance.
• Knowledge of computer networking principles relevant to payment systems and peripheral device integration.
• Ability to read technical schematics and wiring diagrams with precision for troubleshooting.
• Experience with low voltage electrical systems and measurement tools such as ohmmeters.
• Proven ability to perform field service tasks efficiently while maintaining safety standards.

Technologies

• ohmmeters