Support Jobs in Louisville, KY

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Part Time Onsite IT Support

Miles IT Louisville, KY

Louisville, KY

Today

$30+/hr Part time Active Directory Cloud Platforms Customer Support

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Job Description

Job Details

Location: Louisville, KY (onsite)
Job Type: Part-time
Pay: USD 30.00 per hour
Experience: Minimum 1 year
Recurring assignments: Every other week
Work location: On the road

Responsibilities

Conduct on-site visits to client sites within the Metro Area when in-person support is needed
Troubleshoot and resolve computer and network issues with the help of remote personnel
Implement new technology with remote support
Identify technology solutions based on client support needs
Maintain clear and consistent communication with customers
Document work performed and other technical details for clients

Requirements

Ability to diagnose and fix hardware and software problems for desktops and servers
Experience installing and troubleshooting Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, DNS
End-user and Help Desk experience with MS Office Suite and other common desktop applications
Experience troubleshooting network issues related to switches and routers
Configure TCP/IP settings on networks and troubleshoot TCP/IP problems
Certifications such as A+, MCSE, MCTS, MCITP, CNE, or CCNA are a plus but not required
Candidate must reside in close proximity to the Metro Area

Technologies

Windows XP
Windows 7
Windows Server 2003/2008
Active Directory
Exchange
DNS
MS Office Suite
TCP/IP

Benefits

Flexible schedule

Our Motto

Our Motto: You Request. We Respond. It Gets Done!®

Our Mission

To provide highly customized, groundbreaking technology solutions that advance our customers' business goals. To be elemental in the idea cycle—from Vision to Design to Development to Implementation—while remaining responsive and focused on completing tasks. Our aim is growth and profitability alongside rewarding and forward-thinking careers.

Job Description

Hours are not guaranteed, but the role includes a recurring client assignment every other week. This position offers a flexible option for supplementary income rather than a guaranteed monthly salary. The Onsite IT Consultant helps small to medium-sized businesses operate more efficiently through the proper use of current technologies, combining consulting with technical troubleshooting. Most requests occur during regular business hours, with occasional after-hours tasks. There is no penalty for being unavailable for a given task. Request frequency varies by location, with higher demand in some areas and lower demand in others; in low-volume areas, requests may range from once a month to once every three months.

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