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Miles IT

Part Time Onsite IT Support

Miles IT
Louisville, KY $30+/hr Part time Posted 1d ago
Active Directory Cloud Platforms Customer Support End User Support Help Desk Support Identity and Access Management Information Technology (IT) IT Services Microsoft 365 Office 365 Onsite Part-time Remote Support Server Management Technical Support Windows
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Job Description

Job Details

  • Location: Louisville, KY (onsite)
  • Job Type: Part-time
  • Pay: USD 30.00 per hour
  • Experience: Minimum 1 year
  • Recurring assignments: Every other week
  • Work location: On the road

Responsibilities

  • Conduct on-site visits to client sites within the Metro Area when in-person support is needed
  • Troubleshoot and resolve computer and network issues with the help of remote personnel
  • Implement new technology with remote support
  • Identify technology solutions based on client support needs
  • Maintain clear and consistent communication with customers
  • Document work performed and other technical details for clients

Requirements

  • Ability to diagnose and fix hardware and software problems for desktops and servers
  • Experience installing and troubleshooting Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, DNS
  • End-user and Help Desk experience with MS Office Suite and other common desktop applications
  • Experience troubleshooting network issues related to switches and routers
  • Configure TCP/IP settings on networks and troubleshoot TCP/IP problems
  • Certifications such as A+, MCSE, MCTS, MCITP, CNE, or CCNA are a plus but not required
  • Candidate must reside in close proximity to the Metro Area

Technologies

  • Windows XP
  • Windows 7
  • Windows Server 2003/2008
  • Active Directory
  • Exchange
  • DNS
  • MS Office Suite
  • TCP/IP

Benefits

  • Flexible schedule

Our Motto

Our Motto: You Request. We Respond. It Gets Done!®

Our Mission

To provide highly customized, groundbreaking technology solutions that advance our customers' business goals. To be elemental in the idea cycle—from Vision to Design to Development to Implementation—while remaining responsive and focused on completing tasks. Our aim is growth and profitability alongside rewarding and forward-thinking careers.

Job Description

Hours are not guaranteed, but the role includes a recurring client assignment every other week. This position offers a flexible option for supplementary income rather than a guaranteed monthly salary. The Onsite IT Consultant helps small to medium-sized businesses operate more efficiently through the proper use of current technologies, combining consulting with technical troubleshooting. Most requests occur during regular business hours, with occasional after-hours tasks. There is no penalty for being unavailable for a given task. Request frequency varies by location, with higher demand in some areas and lower demand in others; in low-volume areas, requests may range from once a month to once every three months.

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