Systems Administrator

Systems Administrator Support Jobs

2 jobs found

Today

Tier 3 IT Support Technician

Bedrock Technology Jessup, PA

Jessup, PA

Today

$65k - $85k/yr Full time Incident Management Information Technology (IT) IT Operations

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Job Description

Bedrock Technology offers a competitive salary ($65,000 - $85,000 per year) for an on-site Tier 3 IT Support Technician role in the Scranton, PA area, with the ability to work closely with a collaborative team. You’ll get access to comprehensive health, dental, and vision benefits, generous PTO and paid holidays, and a 401(k) with company match, along with professional development support and certification reimbursement.

This position is in person daily and requires daily reporting to the office in the Jessup, PA area. As the escalation point for complex issues, you’ll help maintain stable IT services across infrastructure, network operations, and cloud identity and productivity tools.

What you’ll do

Own escalated incidents from Tier 1/2, performing deep system-level investigation and root cause analysis to drive resolution
Administer core infrastructure, including servers running Windows/Linux, Active Directory, DNS, DHCP, Group Policy, and virtualization platforms such as VMware and Hyper-V
Troubleshoot network operations across LAN/WAN, including VPN, firewall rules, switching, and routing in coordination with the network team
Manage cloud environments by administering and troubleshooting Microsoft 365, Azure AD, Entra ID, and hybrid identity configurations
Lead incident response during major outages, coordinating resolution and communicating status to stakeholders
Develop and maintain documentation by writing runbooks, KB articles, and SOPs to improve efficiency and reduce repeat escalations
Mentor Tier 1/2 technicians with guidance and training to strengthen team capability
Liaise with vendors to manage escalations and coordinate with third-party vendors and software support teams
Drive continuous improvement by identifying recurring issues and proactively reducing them through automation, process changes, or infrastructure improvements

What you’ll bring

5+ years of progressive IT support experience, including at least 2 years in a Tier 3 or senior systems role
Deep expertise in Windows Server administration and troubleshooting (2016/2019/2022)
Strong knowledge of Active Directory, Group Policy, DNS, and DHCP
Hands-on Microsoft 365 administration, including Exchange Online, Teams, SharePoint, Intune, and EntraID
PowerShell scripting proficiency for automation and administration
Solid networking fundamentals including TCP/IP, VLANs, routing protocols, and VPN technologies
Experience with virtualization such as VMware vSphere or Hyper-V
Ability to independently manage and prioritize a complex, varied workload
Hands-on VoIP / UCaaS administration with platforms such as RingCentral, Zoom, 8x8, Goto, Cisco, Mitel, and similar

Preferred and helpful experience

Experience with Azure or other cloud platforms such as AWS and GCP
Familiarity with SIEM tools, endpoint security, and EDR platforms
Knowledge of ITIL frameworks and service management best practices
Experience with backup and disaster recovery solutions such as Veeam and Datto
Scripting experience beyond PowerShell, such as Python or Bash
Certifications including AZ-104, CompTIA Security+/Network+, MCSA/MCSE, VMware VCP, or ITIL Foundation
VoIP/UCaaS experience such as RingCentral/Zoom/8x8 (1 year preferred)

Location and schedule

Location: Jessup, PA (onsite)
Type: Full-Time
Work location: In person
Daily onsite requirement: must report to the office in person daily
Commuting area: Jessup, PA 18434 (required)

Salary: $65,000.00 - $85,000.00 per year

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1d ago

IT Help Desk & Systems Administrator

Intuitive Machines LLC Glen Burnie, MD

Glen Burnie, MD

1d ago

$70k - $100k/yr Full time Active Directory Application Support Azure Ad / Entra Id

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Job Description

Join Intuitive Machines LLC as an onsite IT Help Desk & Systems Administrator supporting end-user technology and day-to-day IT infrastructure for mission-critical aerospace work.

Responsibilities

Deliver Tier I and Tier II technical support for hardware, software, networking, and system-related incidents
Diagnose, troubleshoot, and resolve break-fix issues in a timely manner
Manage and update support tickets in the IT service management system to support SLA compliance
Support end-user devices including desktops, laptops, mobile devices, printers, conference room technology, and engineering workstations
Install, configure, maintain, and troubleshoot Windows operating systems, business applications, and endpoint software
Administer user accounts, security groups, permissions, and access in Active Directory and Microsoft 365
Assist with administration and maintenance of Windows servers, including file shares and print services
Support core services such as DNS, DHCP, and Group Policy, plus virtualization environments
Perform workstation imaging, deployments, software installs, patch management, and endpoint updates
Support server, network, UPS, and rack-mounted hardware installations, upgrades, and replacements
Coordinate hardware repairs and warranty support with vendors when required
Monitor system health, perform routine maintenance, and assist with backup and recovery operations
Document troubleshooting steps, system configurations, and knowledge base articles
Maintain accurate inventory for IT hardware, software licenses, and equipment

Requirements

3+ years of experience in IT support, help desk, systems administration, or a combination of both
Strong troubleshooting experience with Windows environments, including computer hardware, operating systems, and enterprise software
Experience administering Active Directory and Microsoft 365, including Azure AD / Entra ID and user account lifecycle management
Experience supporting Windows Server environments, Group Policy, file and print services, and endpoint management tools
Familiarity with virtualization platforms such as VMware or Hyper-V (preferred)
Networking fundamentals including TCP/IP, DNS, DHCP, VPN, switching, and wireless networking
Experience working with ticketing systems and IT service management platforms
Understanding of NIST 800-171 and CMMC compliance requirements
Familiarity with Jira (plus)
Ability to lift up to 50 pounds for server, rack, UPS, and infrastructure installation support

Technologies

Windows operating systems
Windows servers
Active Directory
Microsoft 365
Azure AD / Entra ID
Group Policy
DNS
DHCP
VMware
Hyper-V
TCP/IP
VPN
Jira
IT service management system
Ticketing systems

Location: Glen Burnie, MD (onsite) • Salary: USD 70,000 - 100,000 per year

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Systems Administrator Support Jobs

Tier 3 IT Support Technician

IT Help Desk & Systems Administrator

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