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Closed on August 25, 2026.
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Help Desk Specialist IV (Contract to Hire)
Cloud Platforms
Desktop Support
End User Support
Help Desk Support
Information Technology (IT)
IT Services
Microsoft 365
Network Support
Office 365
Specialist
Technical Support
Windows
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Job Description
On-site contract-to-hire Help Desk Specialist IV in Poway, CA, focusing on Windows OS, Microsoft 365, and LAN and network support.
Responsibilities
- Deliver technical support for Microsoft Windows desktop and server operating systems.
- Provide assistance for Microsoft 365 services and configurations.
- Work with local area network technologies to maintain connectivity and performance.
- Troubleshoot core networking services including TCP/IP, DNS, and DHCP.
- Understand and manage network switches and VLANs.
Requirements
- 100 percent onsite work in Poway, CA
- 3 to 6 month contract-to-hire engagement
- No C2C candidates accepted
- Pay rate targeted at $40 to $45 per hour on W2
- Strong foundation in Microsoft operating systems across desktop and server environments
- Experience with Microsoft 365
- Proficiency with LAN technologies
- Ability to troubleshoot TCP/IP, DNS, and DHCP
- Understanding of network switches and VLANs
- Ability to ramp up quickly with minimal onboarding requirements
Technologies
- Microsoft Windows operating systems (desktop and server)
- Microsoft 365
- LAN technologies
- TCP/IP
- DNS
- DHCP
- Network switches
- VLANs
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