Help Desk/System Administrator

Stratus Information Systems is hiring a full-time, in-person Network Analyst/PC Support professional in Fort Collins, CO. This onsite role helps keep servers, workstations, and networking equipment running smoothly while delivering direct customer support. You’ll work in a high-performance team environment with an organization that offers a competitive compensation package, including employee medical and dental coverage, life insurance, and generous leave accrual.

What you’ll do

• Provide support by servicing servers, workstations, and networking equipment.
• Work directly onsite with customers to address issues and provide help desk support.
• Collaborate effectively and work cohesively within a high-performance team.
• Use analytical, communication, and troubleshooting skills to resolve support needs.
• Apply knowledge of Windows operating systems and basic Microsoft software packages.

What you bring

• Ability to work directly onsite with customers.
• Ability to work cohesively within a high-performance team environment.
• Analytical, communication, and troubleshooting skills.
• Knowledge of Windows operating systems and basic Microsoft software packages.
• Must be able to commute reliably or plan to relocate before starting work: Fort Collins, CO 80525 (Required).

Tools and technologies

• Windows operating systems
• Microsoft software packages
• Office 365
• Active Directory
• Virtualization technologies
• Networking

Compensation, schedule, and supplemental pay

Salary: USD 18 - 22 per hour.

Schedule: 8 hour shift.

• Bonus pay
• Commission pay

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Note: Experience with Office 365, Active Directory, virtualization technologies, and networking is desirable but not required.