Part Time Onsite IT Support

Part-time Onsite IT Support Consultant role with Miles IT in Abiquiu, NM, providing onsite support and technology implementation for small to medium-sized business customers, with flexible hours and travel to client sites.

Responsibilities

• Visit customer sites in the Metro Area when onsite presence is required
• Troubleshoot and resolve computer and network related problems with the assistance of remote personnel
• Implement new technology with the assistance of remote personnel
• Identify technology solutions based on analysis of customer support needs
• Maintain strong and consistent communication with customers
• Document work performed and other technical information for clients

Requirements

• Ability to diagnose and fix hardware and software issues for desktops and servers
• Experience installing and troubleshooting on WinXP, Windows7, Win2003/2008 Server, Active Directory, Exchange, DNS
• End-User and Help Desk experience in MS Office Suite and other common desktop applications
• Experience troubleshooting network related issues linked to network infrastructure such as switches and routers
• Configuration of TCP/IP settings on networks and troubleshooting TCP/IP issues
• Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required
• Candidate must live within close proximity of the Metro Area (for which you are applying)

Technologies

• WinXP
• Windows7
• Win2003/2008 Server
• Active Directory
• Exchange
• DNS
• MS Office Suite
• TCP/IP

Benefits

• Flexible schedule

Job Request Frequency

• Most requests occur during business hours; occasional after hours
• Requests are flexible with no penalty for being unavailable for a specific task