Part Time Onsite IT Support

Miles IT seeks a Part Time Onsite IT Support professional to provide on-site and remote-enabled technology assistance for small and mid-sized businesses. This role is based in Sophia, WV, with variable hours and travel to client sites as needed.

Location

Sophia, West Virginia (onsite)

Responsibilities

• Conduct on-site visits to clients within the designated metro area when an on-site presence is required.
• Troubleshoot and resolve hardware and software issues with support from remote personnel.
• Deploy and configure new technology solutions with remote assistance.
• Assess client support needs to identify appropriate technology solutions.
• Maintain strong and consistent communication with customers throughout engagements.
• Document tasks performed and related technical information for clients.

Requirements

• Minimum of 1 year of relevant experience in IT support or a similar role.
• Ability to diagnose and repair hardware and software issues on desktops and servers.
• Experience installing and troubleshooting Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, and DNS.
• End-user and Help Desk experience with MS Office Suite and other common desktop applications.
• Experience troubleshooting network related issues associated with network infrastructure such as switches and routers.
• TCP/IP configuration and troubleshooting skills.
• Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required.
• Candidate must live within close proximity to the metro area for which you are applying.

Technologies

• Windows XP
• Windows 7
• Windows Server 2003
• Windows Server 2008
• Active Directory
• Exchange
• DNS
• TCP/IP

Benefits

• Flexible schedule

Compensation

Pay rate: $30.00 per hour

Job Type

Part-time