PC Helpdesk and Support
Job Description
The PC Helpdesk & Support role at Compunetix focuses on delivering timely first-line assistance for technical issues involving Windows PCs. This onsite position in Monroeville, PA involves troubleshooting end-user systems, supporting network-related problems, and handling PC hardware and software installations.
Key Responsibilities
- Provide PC technical support and perform troubleshooting for Windows PCs
- Conduct network troubleshooting as part of resolving connectivity and related issues
- Install PC hardware and software to support workstation needs
- Complete additional tasks as required
Requirements
- Hold a BS in a technical discipline or an Associate’s degree with relevant experience
- Minimum 1 year of experience; 1–3 years as an IT Helpdesk role supporting PCs is preferred
- Demonstrated experience with Windows OS; Linux experience is a plus
- Understanding of networking is required
Technology Focus
- Windows OS
- Linux
Location and Experience
- Location: Monroeville, PA (onsite)
- Minimum Experience: 1 year
- Education: BS in a technical discipline or Associate’s degree
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