Office Suite

Office Suite Support Jobs

3 jobs found

3d ago

Help Desk

Experis Madison, WI

Madison, WI

3d ago

$22 - $25/hr Full time Analytical Skills Asset Audit Computer Skills

Apply Now

Job Description

In Madison, Wisconsin, a hybrid Help Desk role sits within Experis's IT Support Department, supporting the organization’s technical operations and frontline user needs. The position emphasizes precise IT hardware asset management, responsive service delivery, and collaborative problem solving, with compensation at $22 to $25 per hour and a requirement of at least three years of related experience. This role is informed by a strong focus on customer service and clear communication as part of daily operations.

Responsibilities

Maintain and manage IT hardware asset data across multiple systems, including DHS's IT Service Management System (Cherwell & Ivanti Neurons) and the DHS desktop management system (Ivanti).
Perform electronic and physical IT hardware asset audits to ensure accuracy and compliance.
Utilize spreadsheet software platforms such as Microsoft Excel, Google Sheets, or OpenOffice Calc for data tracking and reporting.
Provide exceptional customer service and clear communication to end-users and team members.
Assist in creating and tracking IT hardware repairs and support cases to ensure timely resolution.

Requirements

At least 3 years of experience managing IT hardware asset data in various systems.
Proven experience conducting electronic and physical hardware audits.
Proficiency with spreadsheet software such as Microsoft Excel, Google Sheets, or OpenOffice Calc.
Strong customer service skills and effective communication abilities.
Current Wisconsin residency with on-site presence required three days per week; no relocation assistance provided.

Technologies

Cherwell
Ivanti Neurons
Ivanti
Microsoft Excel
Google Sheets
OpenOffice Calc

View full job page →

3d ago

IT Support Technician

LEVERAGE MECHANICAL SERVICES INC Victoria, TX

Victoria, TX

3d ago

$24 - $29/hr Full time Active Directory Application Support Cloud Platforms

Apply Now

Job Description

This on-site IT Support Technician role supports daily IT operations, equipment deployment, and IT projects across a Victoria, TX enterprise environment. The position offers an hourly pay range of USD 24 to 29 and involves hands-on device setup, user assistance, basic network tasks, and project execution to keep technology services running smoothly across multiple locations.

Responsibilities

Provide day-to-day end-user support across several sites
Diagnose and resolve hardware, software, and access issues
Elevate complex problems to appropriate channels when necessary
Configure and deploy laptops, desktops, and mobile devices
Track asset assignments, reassignments, and returns
Assist with onboarding and offboarding processes
Support Active Directory and Microsoft 365 user accounts, including Entra ID
Ensure device configuration aligns with established standards and compliance
Perform routine system maintenance and updates
Contribute to basic network tasks such as terminating and testing Ethernet drops
Install and troubleshoot networking gear including switches, access points, and cabling
Support office and job site network setups
Provide assistance for Microsoft 365 apps, including SharePoint and OneDrive
Assist users with access controls, file organization, and SharePoint troubleshooting
Aid in maintaining consistency and usability of shared resources
Support ongoing IT projects including deployments, migrations, and infrastructure updates
Complete assigned tasks within defined timelines
Deliver on-site support at various company locations and job sites

Requirements

3–5 years of IT experience preferred
Experience supporting multiple users or locations is a plus

Technologies

Microsoft 365 administration
Active Directory (ADDS) and Entra ID (Azure AD)
SharePoint and OneDrive
Remote support tools and RMM platforms
Azure environments
Device setup and deployment

Benefits

401(k) with company match
Paid Time Off
Health insurance benefits

Ideal Candidate Profile

Strong troubleshooting and problem-solving abilities
Comfortable handling both technical support and hands-on IT work
Capable of working independently on assigned tasks
Organized and able to follow defined processes
Open to learning and growing within a structured IT environment

Work Environment & Requirements

Travel to company locations and job sites is required
Must meet site access requirements, which may include:
- Drug screenings
- Background checks
- Safety and site-specific training
Comfortable working in industrial environments and adhering to safety rules, including physical IT work such as cabling and equipment installations

View full job page →

8d ago

Help Desk Analyst

Software Technology Inc Trenton, NJ

Trenton, NJ

8d ago

Full time Active Directory Customer Support End User Support

Apply Now

Job Description

Software Technology Inc is seeking a Help Desk Analyst to join our Trenton, NJ team on a hybrid work arrangement. The role centers on providing first-line IT support for Microsoft applications and guiding end users through issues in a fast-paced setting while adhering to our IT policies. The successful candidate will communicate clearly, resolve requests efficiently, and contribute to day-to-day operations as well as project-related tasks.

Responsibilities

Maintain up-to-date knowledge of the day-to-day operating environment, including available tools and applications.
Stay informed on Help Desk and IT Operations procedures to ensure consistent service delivery.
Log all incoming problems and requests, along with actions taken to resolve them, in the ticketing system.
Provide first-response Help Desk support to customers and users.
Assist with site support tasks and project-specific assignments as needed.
Aim to troubleshoot and resolve issues and fulfill requests where possible.
Offer support for AOC business applications as part of the Help Desk scope.
Provide follow-up status updates to end-users in accordance with defined support policies and procedures.
Ensure that closed problems are thoroughly documented for future reference.

Requirements

Proficiency with Microsoft Windows 10.
Knowledge of Microsoft Windows Server, Active Directory, and Office 365; training on AOC mainframe systems will be provided.
Experience using Microsoft Excel, Word, and Visio.
Strong, clear communication skills.

Technologies

Microsoft Windows 10
Microsoft Windows Server
Active Directory
Office 365
Microsoft Excel
Microsoft Word
Visio
AOC mainframe

View full job page →

Office Suite Support Jobs

Help Desk

IT Support Technician

Help Desk Analyst

Get Office Suite Support Jobs alerts