Part Time Onsite IT Support

Part-time onsite IT Support role focused on customer visits, troubleshooting, and technology rollouts for small to medium-sized business clients in the Metro Area.

Responsibilities

• Travel to customer locations in the Metro Area when onsite presence is required
• Troubleshoot and help resolve computer and network issues with support from remote personnel
• Assist with new technology implementation alongside remote personnel
• Assess customer support needs and identify appropriate technology solutions
• Document work performed and other relevant technical information for clients

Requirements

• Ability to diagnose and fix hardware and software issues for both desktops and servers
• Experience installing and troubleshooting:
  • WinXP
  • Windows 7
  • Windows 2003 / 2008 Server
  • Active Directory
  • Exchange
  • DNS
• End-user and help desk experience using MS Office Suite and common desktop applications
• Troubleshooting experience for network-related issues tied to infrastructure such as switches and routers
• TCP/IP configuration on networks and troubleshooting TCP/IP issues
• Certifications (such as A+, MCSE, MCTS, MCITP, CNE, CCNA) are a plus, not required
• Must live within close proximity to the Metro Area you are applying for

Tech / Tools

• WinXP, Windows 7, Windows 2003 Server, Windows 2008 Server
• Active Directory, Exchange, DNS
• MS Office Suite
• TCP/IP
• Switches, routers
• A+, MCSE, MCTS, MCITP, CNE, CCNA

Compensation

• $30.00 per hour
• Hourly compensation provided even while traveling to the customer site
• Minimum of $100 per job

Work Schedule & Availability

• Hours are not guaranteed
• Recurring assignment at a client site every other week
• Job request frequency varies by location
• Some areas may have higher customer volume and more requests
• Other areas may have fewer customers and fewer requests
• In lower volume areas, requests may range from once a month to once every three months
• Most requests occur during business hours; after-hours requests may occur at times
• Requests are flexible with no penalty for being unavailable for a specific task
• Position is intended as supplemental income option, not consistent and guaranteed monthly income

Benefits

• Flexible schedule

Location: Fremont, OH (onsite)
Work location: On the road
Job type: Part-time
Minimum experience: 1 year
Salary: USD 30 per hour