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Closed on June 21, 2026.
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Technical Support Administration - Key Management Infrastructure
Account Management
Administrative Support
Credential Management
Help Desk
Identity and Access Management
Identity and Access Management
Incident Management
Information Technology (IT)
IT Operations
IT Services
ITSM
Technical Support
Vpn
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Job Description
This cleared Technical Support Administration role supports a Key Management Infrastructure Help Desk program for DoN and government customers from onsite North Charleston, SC, focusing on KMI account configuration, COMSEC, and VPN support.
Responsibilities
- Collect and analyze help desk data to identify current and emerging support needs.
- Deliver trend analyses on a weekly, monthly, quarterly, and yearly basis.
- Manage KMI account configuration records, ensuring up-to-date configuration management.
- Liaise with Department of the War (DOW) COMSEC accounts to maintain firewall functionality supporting KMI VPN connectivity.
- Support account inventory actions and troubleshoot technical issues.
- Monitor, track, and support COMSEC inventory activities in accordance with NSA directives and service level policy.
- Provide customer support to US Navy, US Marine Corps, and US Coast Guard.
Requirements
- Active Secret clearance required to start.
- Minimum 5 years of experience with C4IRS systems.
- At least 5 years of Key Management Infrastructure experience.
- At least 5 years of COMSEC experience.
- Solid background in network engineering or configuration.
- Strong interpersonal and communication skills for customer and team collaboration.
- Analytical and problem-solving abilities.
- Strong organizational and time management capabilities.
- Proficiency with Microsoft Office applications.
Technologies
- Microsoft Office
Benefits
- Flexible time off
- Healthcare
- Wellness
- Financial
- Retirement
- Family support
- Continuing education
- Time off benefits
Job Details
- Job ID: 325031
- Job Title: Technical Support Administration - Key Management Infrastructure
- Job Category: Information Technology
- Time Type: Full time
- Location: North Charleston, SC (onsite)
- Salary: $75,200 - $158,100 per year
- Minimum Clearance Required to Start: Secret
- Employee Type: Regular
- Travel: Up to 10% in Continental US
What you can expect
- A culture of integrity
- An environment of trust
- A focus on continuous growth
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