IT Support Technician

Join the Milwaukee, WI onsite team in a part-time role focused on end-user support, help desk ticket resolution, and daily IT operations.

Responsibilities

• Deliver day-to-day end-user and help desk support for desktops, laptops, printers, and network related incidents
• Troubleshoot and resolve issues involving email and internet access
• Install, troubleshoot, repair, and upgrade computer hardware, operating systems, and proprietary software
• Support VPN access, network drives, and overall workstation connectivity
• Assist with hardware and software deployment planning and execution
• Coordinate with Talgo Group IT in Spain to work help desk tickets and resolve issues
• Maintain the Talgo Inc. Microsoft SharePoint page and prepare reports as needed

Requirements

• Associate degree in Information Technology or a related field (Bachelor’s preferred)
• Strong understanding of computer systems, mobile devices, and common technology products
• Working knowledge of Windows 11, Windows Server basics, and Microsoft Office
• Familiarity with Active Directory concepts and networking fundamentals including TCP/IP, DHCP, and DNS
• Exposure to routers, firewalls, and switches is preferred (not required)
• Bilingual English/Spanish is a plus (not required)

Technology Stack

• Windows 11
• Windows Server
• Microsoft Office
• Active Directory
• TCP/IP, DHCP, DNS
• VPN
• Microsoft SharePoint

Benefits

• $1,000 Hiring Bonus
• Competitive and flexible part-time schedule
• Opportunities for Career Growth

Physical & Other Requirements

• Must be able to pass a pre-employment drug test and background check
• Some travel may be required

Location: Milwaukee, WI (onsite)

Job Type: Part time

Pay: USD 25–30 per hour