IT TECHNICAL SUPPORT SPECIALIST

Advanced Motion Controls is seeking an onsite IT Technical Support Specialist to support a manufacturing operation from its Camarillo, California facility. This role provides hands-on end-user assistance and stewardship of the IT backbone, covering workstations, servers, networks, and business systems in a live production environment. The position is full-time, onsite, and designed to keep critical infrastructure performing at peak levels while enabling smooth day-to-day operations on the factory floor.

Compensation

Pay range: USD 39 - 49 per hour

Work details

• Location: Onsite at the Camarillo, CA facility
• Schedule: Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with additional hours as required
• Physical requirements: Ability to stand, walk, sit, use both hands, and lift up to 50 lbs; installation or lifting of heavy equipment and ladder use may be required
• Security: ITAR Registered; hiring candidate must be a US Citizen or Lawful Permanent Resident

Responsibilities

• Install, configure, and maintain network hardware (routers, managed switches, firewalls) and infrastructure components (LAN, Wi-Fi, VPN); enforce security through firewall policy management, ACLs, and endpoint protection
• Monitor network and system performance; diagnose and resolve hardware, software, and connectivity issues across endpoints, servers, and infrastructure layers
• Administer user accounts, permissions, and authentication across Active Directory and Microsoft 365 environments, including RBAC
• Deploy, configure, and maintain Windows systems; manage OS imaging, application deployment, patch management, and firmware/security updates
• Provide technical support for desktops, laptops, printers, and peripherals via hands-on and remote channels; deliver clear guidance to end users
• Assist with server operations and virtual environment administration (Nutanix, VMware, Hyper-V), including VM provisioning, resource allocation, and hypervisor maintenance
• Maintain accurate documentation of network topology, system configurations, SOPs, and infrastructure diagrams
• Additional job duties as assigned
• Assist with IT asset management, inventory tracking, licensing, and warranty records
• Participate in infrastructure upgrades, hardware refresh cycles, and technology deployments
• Coordinate with vendors and external support partners for escalated issues or advanced system maintenance
• Promote IT security best practices and assist in security monitoring and compliance activities

Requirements

• Minimum 5 years of hands-on network and systems administration experience
• Education: High school graduate or equivalent
• Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs)
• Experience with network hardware (Cisco, Juniper, or equivalent)
• Familiarity with operating systems (Windows Server, Linux)
• Knowledge of network security practices
• Basic scripting experience (PowerShell, Bash) is a plus
• Excellent verbal and written communication skills
• Ability to handle sensitive information with discretion and confidentiality

Technologies

• Active Directory
• Microsoft 365
• Windows Server
• Linux
• Nutanix
• VMware
• Hyper-V
• Cisco
• Juniper
• PowerShell
• Bash
• SQL databases
• VPNs