Systems

Systems Support Jobs

9 jobs found

1d ago

IT Support Specialist – Managed Services

McDonough Telephone Cooperative Colchester, IL

Colchester, IL

1d ago

$30 - $35/hr Full time Cisco Embedded System End User Support

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Job Description

McDonough Telephone Cooperative is seeking an IT Support Specialist to join its managed services practice in Colchester, IL. This hands-on role covers the operation, maintenance, repair, and security of both internal systems and client environments, spanning servers, networks, desktops, peripherals, phone systems, and security devices. The position is onsite, with compensation in the USD 30 to 35 per hour range, and requires delivering dependable, secure IT services while collaborating with internal teams and clients.

Responsibilities

Install, configure, maintain, and provide Tier 1 support for desktops, laptops, peripherals, operating systems, and software.
Assist with basic server tasks and support network infrastructure, including wireless systems, firewalls, switches, and Ethernet/fiber cabling.
Support digital, analog, VoIP phone systems and security camera systems.
Troubleshoot and repair equipment; coordinate with vendors as needed.
Provide technical guidance to internal teams and customers, including procurement of hardware/software.
Serve as an escalation point for Helpdesk and IT Technicians.
Train end users on procedures and security best practices.
Maintain system backups and security; participate in after-hours maintenance and on-call rotation.

Requirements

Knowledge of structured cabling, operating systems (Linux, Windows, macOS, iOS), and hardware installation/troubleshooting.
Understanding of LAN/WAN networks, routing, firewalls, switches, and security roles/authentication.
Experience supporting end users with workstation issues and connectivity.
Familiarity with virtualization, backup solutions, storage, and server hardware.
Strong problem-solving, diagnostic, multitasking, and communication skills.
Ability to explain technical concepts clearly and work after hours/on-call when needed.
Driver's license (Required).
Colchester, IL 62326 (Required).

Technologies

Linux
Windows
macOS
iOS
Structured cabling
LAN/WAN networks
Routing
Firewalls
Switches
Ethernet cabling
Fiber cabling
Wireless systems
Virtualization
Backup solutions
Storage
Server hardware
VoIP
Security camera systems

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Application questions

Is the starting pay of $30.25 plus benefits acceptable?
This is an on-site position at our Colchester office. It is not remote or hybrid due to needs of our managed services clients. Are you willing to work on-site at our Colchester office?

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3d ago

Senior Microcomputer Technical Support Specialist (NY HELPS)

Erie 1 BOCES West Seneca, NY

West Seneca, NY

3d ago

$38+/hr Full time Computer Skills Information Technology (IT) IT Operations

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Job Description

The Senior Microcomputer Technical Support Specialist supports the NY HELPS program on site in West Seneca, New York, overseeing LAN/WAN administration, software installation and maintenance, and user training across multiple locations.

Responsibilities

Design, develop, support, and implement local area networks and their related operating systems.
Direct the installation, customization, and ongoing maintenance of vendor supplied software for LAN operations.
Create and maintain LAN operating systems, including Novell, Mac OS X, DOS, and Microsoft Windows.
Prepare charts, tables, and diagrams to aid in analyzing LAN related problems.
Coordinate with the WNYRIC Senior WAN Specialist to sustain optimal network performance.
Advise training staff in the development of comprehensive training programs for LAN administrators.
Coordinate monitoring and adjustments of LAN systems to achieve peak performance.
Organize and maintain LAN system documentation.
Assist in training and instruction of users on LAN operating systems.
Evaluate new methods and procedures for applicability to LAN/WAN technology.
Coordinate the generation, customization, and support of communications software connectivity such as Percomm and TN3270 Enterprise Server.
Provide training for network operators in effective use of communications hardware, network management tools, and LAN/WAN technology.
Assess hardware and software and present management with informed recommendations.
Performs other duties as assigned in relation to the civil service job description for this title.

Requirements

A) Graduation from a regionally accredited or New York State registered four-year college or university with a Bachelor's degree and three years of data processing experience, including at least one year in programming and/or maintenance of vendor supplied operating software, and at least one year in the installation and maintenance of LAN operating systems.
B) Graduation from a regionally accredited or New York State registered two- or four-year college or university with an Associate's degree in Data Processing, Computer Science, Business Administration, or a related field, and five years of data processing experience including at least one year in programming and/or maintenance of vendor supplied operating software, and one year in the installation and maintenance of LAN operating systems.
C) Graduation from high school or possession of a high school equivalency diploma and seven years of data processing experience, including at least one year in programming and/or maintenance of vendor supplied operating software, and one year in the installation and maintenance of LAN operating systems.
D) An equivalent combination of training and experience as defined by the limits of (A) through (C).

Technologies

Novell
Mac OS X
DOS
Microsoft Windows
Windows Server 2012/2016
Mac OS X
Linux
Wireless Networking
Network Architectures
VMware
SCCM
Percomm
TN3270 Enterprise Server

Benefits

15 Paid annual Holidays
Generous Paid Personal and Sick time
Generous Paid vacation days
Premium Health and Dental plans (E1B pays 85%)
Life insurance at no cost to you
FSA plan
Commitment to Diversity, Equity, and Inclusion
NYS Retirement System
403b and 457 retirement plans

Minimum Civil Service Qualifications

A) Graduation from a regionally accredited or New York State registered four-year college or university with a Bachelor's degree and three years of data processing experience including at least one year in programming and/or maintenance of vendor supplied operating software, plus one year of LAN operating systems installation and maintenance.
B) Graduation from a regionally accredited or New York State registered two- or four-year college or university with an Associate's degree in Data Processing, Computer Science, Business Administration, or related field and five years of data processing experience including at least one year in programming and/or maintenance of vendor supplied operating software, plus one year of LAN operating systems installation and maintenance.
C) Graduation from high school or possession of a high school equivalency diploma and seven years of data processing experience, including at least one year in programming and/or maintenance of vendor supplied operating software, plus one year of LAN operating systems installation and maintenance.
D) An equivalent combination of training and experience as defined by the limits of (A), (B) and (C).

Additional Qualifications

Proficiency with Windows Server 2012/2016 Server operation and management in a LAN/WAN environment
MAC OSX, Linux, Wireless Networking, Network Architectures and related technologies are a plus
Familiarity with VMware and SCCM is advantageous
Strong troubleshooting, research, and documentation skills
Excellent customer service and communication abilities, with project and time management skills
Ability to present clear, concise information to administrators, managers, technology staff, and end users
Reliable transportation required

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5d ago

Help Desk Analyst II

Amentum Colorado Springs, CO

Colorado Springs, CO

5d ago

$68k - $73k/yr Full time Computer Skills Customer Service Customer Support

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Job Description

On-site Help Desk Analyst II delivering IT support for NORAD systems at Cheyenne Mountain, in Colorado Springs, with 24x7 shift coverage and Remedy ticketing, coordinating with government customers under Top Secret with SCI eligibility, and a salary range of USD 68,000 - 73,000 per year.

Responsibilities

Maintain strong relationships between government active duty and civilian customers and our contractor team.
Use Remedy and similar ticketing tools to log, assign, and close trouble tickets for network, PC, laptop, KVM, printer, and other IT issues.
Initiate, track, update, review, and close actions in Remedy.
Manually handle, review and edit messages, and operate intercepts and equipment as required.
Recall service messages, and monitor systems to maintain continuous system availability.
Analyze logs, detect errors, perform fault corrections, route data lines as needed, and intercept or retrieve messages.
Perform startups, reboots, server swaps, and shutdowns of systems.
Report job status to MDC leaders.
Support the customer’s annual exercises, planned monthly relocations, and unplanned real-world events.
Fulfill additional duties to support the 21CS mission.

Requirements

Active Top Secret Clearance with SCI eligibility
1 year or more of direct experience
2 years or more of general work history
High School diploma or GED
Able to complete MDC crew qualification within 60 days of hire
Experience handling and protecting highly classified information, data, and systems
Flexible shifts including days, nights, weekends, and holidays
Reliable all-weather transportation and ability to remain on site for extended periods during emergencies and operations readiness exercises (drills)

Technologies

Remedy
Solaris
Unix
Linux

Benefits

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Our NORAD Operations Group

Operations, maintenance, and sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space
Mitigation of orbital conflicts
Threat warnings and control from airborne, land-based, and space-based systems for threat activities
Operations and maintenance of classified communications
Software development and integration

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19d ago

Help Desk Tier 3 Systems Lead

SAIC San Diego, CA

San Diego, CA

19d ago

$120k - $160k/yr Full time End User Support Help Desk Incident Management

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Job Description

The role provides both leadership in process ownership and hands-on technical support for Tier 1 through Tier 3 Help Desk, Desktop Support, and Systems Administrators. Based on site in San Diego, this position emphasizes monitoring, remediation, and uptime for critical systems.

Responsibilities

Assume both managerial ownership and hands-on support, stepping in to assist Tier 1–Tier 3 Help Desk, Desktop Support, and Systems Administrators as needed.
Collaborate with Systems Integration, Networking, and Cybersecurity teams to ensure timely resolution of tickets and outages.
Oversee the Jira board and ticket flow to maintain uptime across all systems.
Engage with team members across the enterprise, including government customers, to keep the group aligned on programmatic matters.
Provide IT problem-solving for advanced data and software services platforms.
Monitor systems and remediate issues to meet uptime requirements for critical environments.

Requirements

U.S. citizenship with an active TS/SCI clearance.
Bachelor's degree and at least five years of experience, or nine or more years of experience.
Experience as an escalation point, team lead, or manager.
Experience administering Jira or a comparable ticketing tool.
Proficiency in troubleshooting Linux-based system issues.
Experience addressing IP networking, Domain Controller, and firewall issues.
Understanding of Windows environments and related user issue troubleshooting.
Experience operating virtual or cloud-based systems.
Sec+ or an equivalent IAT II certification.

Technologies

Jira
Linux
Windows
Cloud-based systems

Description

SAIC seeks an experienced Tier 3 Systems Lead to support a mission critical, cutting edge project for a joint customer. The role combines managerial and process ownership with hands-on technical support to assist Tier 1–Tier 3 Help Desk, Desktop Support, and Systems Administrators. The incumbent will monitor systems and remediate issues to ensure uptime for the critical environment. This on-site position is based in San Diego, CA.

Compensation and Location

Salary: USD 120,001 - 160,000 per year

Location: San Diego, CA (onsite)

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1mo ago

Help Desk / Systems Administrator / Service Desk Engineer

Forward Slash Technology Springfield, MO

Springfield, MO

1mo ago Closed

$47k - $56k/yr Full time Active Directory Application Support End User Support

This position is no longer accepting applications (closed Jul 12, 2026).

Job Description

Forward Slash Technology offers an on-site opportunity in Springfield, MO with a salary range of $46,700 to $56,241 per year. This mid-level Help Desk, Systems Administrator role sits within the Engineering department, supporting client and internal infrastructure, workstations, and networks under the guidance of senior engineers while delivering white glove service. The position emphasizes careful service delivery, ongoing learning, and pathways to greater technical independence and closer client engagement.

Benefits

Dental insurance
Health insurance
Paid time off
Vision insurance

Responsibilities

Assist with the installation, configuration, and ongoing maintenance of desktops, servers, and applications.
Apply system updates, patches, and standard configurations as directed.
Monitor system logs and performance, escalating issues as needed.
Provide Tier 1 end-user support via ticketing system, phone, and on-site contact.
Troubleshoot basic hardware, software, and printer issues.
Support user onboarding and offboarding, including account creation and permission management.
Assist with daily monitoring and basic maintenance of client and internal networks.
Help resolve connectivity issues such as Wi-Fi, DNS, and VPN problems.
Document recurring network issues and report them to senior engineers.
Participate in patching, backups, and monitoring of servers across Windows, Linux, and O365 environments.
Support cloud environments, including Microsoft 365 administration.
Collaborate with senior staff to identify opportunities for performance optimization.
Follow security standards established by the company and clients, including CJIS requirements.
Monitor endpoint alerts and report anomalies.
Contribute to audits and compliance activities as assigned.
Maintain accurate records in Autotask, including asset tracking and system changes.
Assist in updating knowledge base articles and standard operating procedures.
Conduct periodic audits of software and hardware inventory.
Engage in training and mentoring opportunities.
Pursue certifications or coursework aligned with role responsibilities.
Demonstrate progress toward greater technical independence and client engagement.

Requirements

Associate or bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
3 to 5 years of experience in a tiered help or service desk environment.
Foundational knowledge of Windows environments, networking, and system administration.
Strong organizational and communication skills.
Willingness to follow procedures, escalate when appropriate, and continually learn.
Demonstrated commitment to white glove support and end-user satisfaction.
Ability to communicate clearly with both technical and non-technical users.

Technologies

Autotask
Datto
Atera
PowerShell
Windows
Linux
Office 365 (O365)
Microsoft 365
Microsoft 365 administration

Employment Requirements

Must be a U.S. Citizen.
Must possess a valid U.S. driver's license with a clean driving record.
Must pass a Missouri State Highway Patrol and federal fingerprint-based background check.
Must complete CJIS training and successfully pass the CJIS certification exam.

Job Details

Job Type: Full-time, salaried, Monday through Friday.
Work Hours: 7:00 AM to 6:00 PM, shift-based.
Location: Springfield, MO area.
Remote Status: Not eligible for remote work.

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1mo ago

IT TECHNICAL SUPPORT SPECIALIST

Advanced Motion Controls Camarillo, CA

Camarillo, CA

1mo ago Closed

$39 - $49/hr Full time Active Directory Computer Skills End User Support

This position is no longer accepting applications (closed Jul 8, 2026).

Job Description

Advanced Motion Controls is seeking an onsite IT Technical Support Specialist to support a manufacturing operation from its Camarillo, California facility. This role provides hands-on end-user assistance and stewardship of the IT backbone, covering workstations, servers, networks, and business systems in a live production environment. The position is full-time, onsite, and designed to keep critical infrastructure performing at peak levels while enabling smooth day-to-day operations on the factory floor.

Compensation

Pay range: USD 39 - 49 per hour

Work details

Location: Onsite at the Camarillo, CA facility
Schedule: Full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m., with additional hours as required
Physical requirements: Ability to stand, walk, sit, use both hands, and lift up to 50 lbs; installation or lifting of heavy equipment and ladder use may be required
Security: ITAR Registered; hiring candidate must be a US Citizen or Lawful Permanent Resident

Responsibilities

Install, configure, and maintain network hardware (routers, managed switches, firewalls) and infrastructure components (LAN, Wi-Fi, VPN); enforce security through firewall policy management, ACLs, and endpoint protection
Monitor network and system performance; diagnose and resolve hardware, software, and connectivity issues across endpoints, servers, and infrastructure layers
Administer user accounts, permissions, and authentication across Active Directory and Microsoft 365 environments, including RBAC
Deploy, configure, and maintain Windows systems; manage OS imaging, application deployment, patch management, and firmware/security updates
Provide technical support for desktops, laptops, printers, and peripherals via hands-on and remote channels; deliver clear guidance to end users
Assist with server operations and virtual environment administration (Nutanix, VMware, Hyper-V), including VM provisioning, resource allocation, and hypervisor maintenance
Maintain accurate documentation of network topology, system configurations, SOPs, and infrastructure diagrams
Additional job duties as assigned
Assist with IT asset management, inventory tracking, licensing, and warranty records
Participate in infrastructure upgrades, hardware refresh cycles, and technology deployments
Coordinate with vendors and external support partners for escalated issues or advanced system maintenance
Promote IT security best practices and assist in security monitoring and compliance activities

Requirements

Minimum 5 years of hands-on network and systems administration experience
Education: High school graduate or equivalent
Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs)
Experience with network hardware (Cisco, Juniper, or equivalent)
Familiarity with operating systems (Windows Server, Linux)
Knowledge of network security practices
Basic scripting experience (PowerShell, Bash) is a plus
Excellent verbal and written communication skills
Ability to handle sensitive information with discretion and confidentiality

Technologies

Active Directory
Microsoft 365
Windows Server
Linux
Nutanix
VMware
Hyper-V
Cisco
Juniper
PowerShell
Bash
SQL databases
VPNs

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1mo ago

Tier Three Technical Support

SAIC Aberdeen Proving Ground, MD

Aberdeen Proving Ground, MD

1mo ago Closed

$160k - $200k/yr Full time Docker End User Support Esxi

This position is no longer accepting applications (closed Jul 8, 2026).

Job Description

Senior Tier 3 Technical Support Analyst providing IT and communications systems support for C5ISR-QRC programs on-site at Aberdeen Proving Ground, MD.

Responsibilities

Deliver in-depth technical support to C5ISR TSIG Programs, including Picketline, TSPRING, and SCAMP.
Provide system and network support with advanced remote diagnostics and specialized tools to resolve anomalies.
Perform advanced troubleshooting of hardware and software issues.
Administer and manage administrator and service accounts.
Execute software and firmware updates and patching.
Troubleshoot existing data flows with external teams.
Assist in developing new data flows for emerging data and capability requirements.
Conduct system configuration management.
Identify and substantiate or rectify system deviations.
On-site, full-time work at Aberdeen Proving Ground, MD with a five-day workweek; shift changes may be required to cover off hours and weekends; may transition to 12-hour days with a shortened work week.

Requirements

Bachelor’s degree in Information Technology/Computer Science or equivalent technical field, or a Management/Leadership Degree with 14+ years of overall experience.
Minimum 5+ years of direct experience in IT or information assurance or equivalent relevant disciplines, including industry development contractor or DoD background.
Additional years of experience may substitute for a degree.
IAT II Level Certification in line with DoD 8570.
Relevant computing environment certifications (Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration).
Experience with Windows OS and Linux; basic understanding of virtualization and containerization technologies (LKVM, ESXi, Hyper-V, Docker, Podman, Kubernetes).
TS/SCI Security Clearance is required to begin employment and to maintain employment on the contract; a current Counterintelligence (CI) polygraph or higher is also required.
Candidate must be a US citizen.
Dual citizenship is a disqualifier for this position.
Location: Aberdeen Proving Ground, MD (onsite).
Salary: USD 160,001 - 200,000 per year.