Part Time Onsite IT Support

Part-time Onsite IT Support role with Miles IT in Odessa, TX, delivering on-site and technology-implementation support for small and medium businesses with flexible hours and a 30 USD hourly rate.

Responsibilities

• Provide on-site support at customer locations within the Metro Area when on-site presence is required.
• Troubleshoot and resolve computer and network issues with assistance from remote team members.
• Deploy and implement new technology with remote support as needed.
• Assess client support needs to identify appropriate technology solutions.
• Maintain clear, consistent communication with customers throughout engagements.
• Document all work performed and capture relevant technical details for clients.

Requirements

• Ability to diagnose and repair hardware and software issues on desktops and servers.
• Experience installing and troubleshooting Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, and DNS.
• End-user and help desk experience with MS Office Suite and other common desktop applications.
• Experience troubleshooting network-related issues involving switches and routers.
• Configure TCP/IP settings on networks and troubleshoot TCP/IP problems.
• Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required.
• Must reside within close proximity to the Metro Area for which you are applying.

Technologies

• WinXP
• Windows 7
• Win2003/2008 Server
• Active Directory
• Exchange
• DNS
• TCP/IP
• MS Office Suite

Benefits

• Flexible schedule

Job Details

• Location: On the road, onsite in the Odessa area with client sites in the Metro Area
• Job Type: Part-time
• Pay: USD 30.00 per hour
• Hours: Not guaranteed; recurring assignment every other week; flexible for supplemental income
• Role overview: Onsite IT consultant supporting SMB customers with a blend of consulting and hands-on technical work to improve operational efficiency