Vermont

Support Jobs in Vermont

10 jobs found

Include remote jobs

3d ago

IT Desktop Support

Lockheed Martin Corporation Barton, VT

Barton, VT

3d ago

Full time End User Support Hardware Support Help Desk Support

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Job Description

Provide frontline IT desktop support to internal users while building practical experience across Microsoft environments, end user applications, and troubleshooting.

Responsibilities

Deliver friendly, professional, and effective support to internal users
Troubleshoot and resolve issues raised by internal users
Continuously learn on the job while building a strong foundation for an IT career

Requirements

Australian citizen with eligibility to obtain and maintain an active Australian Government Defence security clearance at the level required for the position
Basic knowledge of Microsoft Operating Systems
Familiarity with MS Office and common applications
Understanding of Windows desktop, Windows Server, networks, and hardware setup
Exposure to troubleshooting both hardware and software issues
Awareness of VPN and remote access support
Proficient in AI prompting as it applies to this position and practice

Highly Desirable

Experience in a Service Desk or IT Support role
Experience using service desk call logging tools
Experience supporting executive or senior staff
Networking and desktop troubleshooting skills

Special Requirements

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance
Employment may be contingent on providing further personal information, including citizenship, to meet international export control legislation and regulations

Location

Barton, VT (onsite)

Technology Focus

Microsoft Operating Systems
MS Office
Windows Desktop
Windows Server
VPN
AI prompting

Veteran Friendly Workplace

Veterans are encouraged to apply
Lockheed Martin Australia values skills and experiences that veterans and transitioning service members bring to the team
Recognised as a Veteran Friendly Employer by the Australian Government

Equal Opportunity

Lockheed Martin Australia supports Equal Employment Opportunity and values diversity
Workplace is free of unlawful discrimination and harassment, with fair and ethical hiring practices
Encourages applications from all people, including Aboriginal and Torres Strait Islander people, to increase Indigenous Australian participation
Committed to an inclusive workplace where everyone can thrive
If selected, adjustments can be discussed to support success in the role

If you are excited about the opportunity but do not meet every criterion, you are still encouraged to apply, as your skills and experience may align to this role or another opportunity within the organisation.

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7d ago

Helpdesk Analyst

Northfield Savings Bank Berlin, VT

Berlin, VT

7d ago

$23 - $26/hr Full time Computer Skills Customer Service Customer Support

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Job Description

Support the bank’s day-to-day technology needs by delivering front line helpdesk support in Berlin, VT onsite.

Responsibilities

Provide front line technical support to support smooth day-to-day operations at the bank
Use strong knowledge of computer hardware and software systems to assist end users
Deliver exceptional customer service with clear, effective communication to maintain a positive support experience
Troubleshoot and solve technical problems, diagnosing issues efficiently

Requirements

High school diploma or equivalent
Two or more years in an IT support environment

Benefits

Mentorship
Training
Continuing education
Career development resources

Professional Development & Career Advancement

Mentorship, training, continuing education, and career development resources to support long-term growth
Average years of service at Northfield Savings Bank is above 9
Start a career in banking with the NSB Team

Compensation

Base compensation range at hire (dependent on experience): $23.50 - $26.50 per hour
Salary range: USD 23 - 26 per hourly

Location

Berlin, VT (onsite)

Contact

CAREERS@NSBVT.COM
(800) 672-2274
Northfield Savings Bank is an Equal Opportunity Employer

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16d ago

IT Support Specialist

HAZELETT CORPORATION Colchester, VT

Colchester, VT

16d ago

$26 - $30/hr Full time Active Directory Application Support End User Support

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Job Description

Colchester, VT (Onsite) offers a stable, people-focused IT role with strong support benefits and growth potential. At HAZELETT CORPORATION, you will help keep employee technology reliable, secure, and efficient while working directly with the people who use it every day.

What You’ll Get

Medical coverage through 24 plans, with Hazelett paying 100% of premiums for most plans
Dental insurance: Hazelett pays 100% of Dental Premiums for one of the best plans in the state
Life, AD&D, and Short-Term Disability Insurance
401(k) with matching after 90 days, with full vesting once you contribute
9 Company Holidays
4 weeks of paid time off
On-site Athletic Trainer
Free use of the company beach on Malletts Bay and discounted boat mooring
Opportunities for growth and skill development

Role Overview

Hazelett is hiring an IT Support Technician for the Information Technology team. You will serve as the first point of contact for day-to-day employee IT support, helping maintain dependable systems across desktops, laptops, printers, and mobile devices, along with Microsoft 365 and related business applications.

Responsibilities

Act as the first point of contact for employee IT support requests
Troubleshoot hardware, software, printer, mobile device, and workstation issues
Configure, install, and deploy new computers, peripherals, and software
Support Microsoft Windows, Microsoft 365, Active Directory, and related business applications
Assist with user account administration, permissions, and access management
Document technical solutions, procedures, and system configurations
Assist with system backups and data recovery processes
Test new software releases and recommend improvements
Follow IT security policies and help maintain a secure technology environment
Escalate complex issues to senior IT staff when appropriate
Provide outstanding customer service while supporting employees across the organization

Requirements

2+ years of experience providing technical support in an IT support or help desk environment
Strong troubleshooting and problem-solving skills
Experience supporting Microsoft Windows, Microsoft 365, and Active Directory
Familiarity with networking fundamentals including TCP/IP, DNS, and DHCP
Excellent verbal and written communication, with the ability to explain technical concepts to non-technical users
Strong organizational skills, with the ability to prioritize multiple tasks
Customer-focused mindset and commitment to exceptional service
Ability to quickly learn new technologies and adapt to changing business needs
Flexibility to occasionally work evenings or weekends when required
Ability to work independently while collaborating effectively with a team

Education: Associate degree in Computer Science, Information Technology, or a related field.

Compensation: $26 - $30 per hour.

Technologies: Microsoft Windows, Microsoft 365, Active Directory, TCP/IP, DNS, DHCP.

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30d ago

Technical Support Specialist

University of Vermont Burlington, VT

Burlington, VT

30d ago Closed

$25 - $27/hr Part time Admissions Application Support Data Support

This position is no longer accepting applications (closed Aug 30, 2026).

Job Description

Culture and benefits

The University of Vermont describes itself as a welcoming, educationally purposeful community committed to inclusivity, intellectual diversity, and global perspectives. The environment emphasizes accountable leadership, effective problem solving, and clear communication, with a sustained commitment to learning and ethical conduct. This role offers hybrid work options and is part of the UVMSU union, supporting collaborative efforts across the Admissions teams.

About the role

Provide technical and data management support for the Banner student information system used by the Graduate and Undergraduate Admissions Offices. Responsibilities include maintaining data integrity, provisioning data to internal and external units, loading data into Slate and Banner, testing updates and web forms, training staff, and overseeing communications and applications for deferred admission.

Responsibilities

Perform technical and data management support of the Banner SIS for the Admissions Offices.
Provide oversight of data integrity.
Provision data to internal and external units.
Electronically load data into Slate and Banner databases.
Test Banner updates and web forms.
Coordinate and provide training to staff members in the Banner SIS.
Manage communications and applications for students who defer admission.

Requirements

Associate’s degree with one to two years of experience in data management, including relational databases, spreadsheets, and file transfer protocol.
Effective interpersonal and organizational skills.
Familiarity with the concepts of an electronic calendar and e-mail.
Data entry skills.

Technologies

Banner, Slate

Desirable qualifications

Knowledge of the Banner SIS is highly desirable.
Familiarity with relational databases is highly desirable.
College admissions experience is highly desirable.

Pay and scheduling details

Anticipated pay range: $25 per hour to $27 per hour.
Location: Burlington, Vermont, hybrid.
Job type: Part time (0.75 FTE).
Background check required.
Probationary period may be required.
Union: UVMSU.
Open date: 07/23/2026
Open until filled: Yes
FLSA: Non-Exempt

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1mo ago

EHR Help Desk Specialist

Clara Martin Center Randolph, VT

Randolph, VT

1mo ago Closed

$23 - $25/hr Full time Adp Workforce Now Application Support Education Technology

This position is no longer accepting applications (closed Aug 24, 2026).

Job Description

What we offer

Clara Martin Center provides an on-site EHR Help Desk Specialist role in Randolph, Vermont. You’ll receive a competitive hourly pay range of $23.67 to $25.11, a robust benefits package, and a supportive environment focused on learning and professional development. This position emphasizes hands-on training, user support, and collaboration across health information management and technology platforms.

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Responsibilities

Act as the main point of contact for training and support on MyAvatar EHR, ADP Workforce Now, Relias LMS, and the mileage reimbursement platform
Answer user inquiries and troubleshoot issues related to applications, workflows, access, documentation, and system operations
Support daily health information management operations including record maintenance, chart completion, record integrity, and documentation management
Perform routine audits of electronic health records to ensure documentation quality and regulatory compliance
Process requests to release protected health information in line with HIPAA, 42 CFR Part 2, and applicable state and federal regulations

Requirements

Minimum 2 years of help desk experience
At least 1 year in health information management
Location: Randolph, VT on-site
Education: Associate degree preferred

Technologies

MyAvatar EHR
ADP Workforce Now
Relias Learning Management System

Application question

If selected for the position, are you able to begin in person work by 8/10/26?

Job details

Job type: Full-time
Location: Randolph, VT (onsite)
Pay: $23.67 - $25.11 per hour

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1mo ago

IT Support Technician

Northeastern Air Quality Vermont

Vermont

1mo ago Closed

$40 - $50/hr Full time Computer Skills Desktop Support End User Support

This position is no longer accepting applications (closed Aug 20, 2026).

Job Description

This full-time IT Support Technician role at Northeastern Air Quality provides hands-on IT infrastructure maintenance and technical support to environmental specialists from an onsite location in Vermont.

Job Overview

Northeastern Air Quality is seeking a dedicated IT Support Technician to join our team. This is a full-time, onsite position based in Vermont, Illinois, United States, with a salary of USD 40 - 50 per hour. The role focuses on maintaining IT infrastructure and delivering essential technical support to our team of environmental specialists. The successful candidate will troubleshoot, configure, and support hardware, software, and network resources to ensure smooth daily operations.

Responsibilities

Provide first and second-line technical support to on-site and remote employees.
Install, configure, and maintain computer hardware, software, systems, networks, and peripherals.
Respond to and resolve IT service issues and requests in a timely and professional manner.
Manage user accounts, including setup for new starters and modifications for existing staff.
Diagnose and solve hardware and software faults, and perform equipment repairs or replacements.
Maintain an accurate inventory of IT assets and manage equipment procurement.
Assist in the roll-out of new applications, systems, and technological upgrades.
Develop and maintain IT documentation, including procedures and user guides.
Ensure the security and integrity of our IT systems and data.

Requirements

Proven experience in an IT support role or a similar position.
Strong understanding of computer systems, networks, mobile devices, and other technology products.
Familiarity with both Windows and macOS environments.
Excellent diagnostic and problem-solving abilities.
Strong interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.
Ability to work independently and manage time effectively.

Technologies

Windows
macOS

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1mo ago

Customer Service Specialist - OEM Parts & Technical Support

CEO Inc. Burlington, VT

Burlington, VT

1mo ago Closed

$32 - $36/hr Full time Customer Service Inventory Management Microsoft Excel

This position is no longer accepting applications (closed Aug 14, 2026).

Job Description

Salary: $32.00 - $36.00 per hour

Position Overview

We are seeking a customer focused professional to act as the primary contact for customers seeking OEM replacement parts and technical support. This role collaborates closely with internal engineering, operations, warehouse, and logistics teams to ensure precise order processing, timely communication, and an exceptional customer experience.

Key Responsibilities

Serve as the main point of contact for customers requesting OEM replacement parts, delivering outstanding service via phone and email.
Foster and maintain strong customer relationships through professionalism, empathy, responsiveness, and a proactive problem-solving approach.
Assist customers in identifying replacement part numbers, compatible or alternative components, available accessories, product documentation, inventory status, pricing, and lead times.
Coordinate with engineering, operations, warehouse, production, and logistics teams to fulfill orders and resolve customer issues.
Process inquiries, quotes, and orders accurately while ensuring all customer requirements are met.
Handle multiple requests concurrently while navigating various internal systems and databases.
Assess customer requests and decide on customized solutions, substitutions, and order specifications.
Monitor open orders and requests to ensure timely follow-up and resolution.
Maintain up-to-date knowledge of product offerings, configurations, replacement components, and new product updates.
Support backlog management by tracking daily workflow, prioritizing requests, and helping meet service level expectations.
Contribute to continuous improvement initiatives by identifying ways to enhance processes, customer experience, and operational efficiency.
Provide support for global customer service initiatives as business needs require.

Qualifications

Associate's or Bachelor's degree preferred, or an equivalent combination of education and 3 to 5 years of relevant customer service experience.
Experience supporting customers in a technical, manufacturing, industrial equipment, machinery, or OEM parts environment is highly preferred.
Proven experience delivering customer support via phone and email in a high-volume environment.
Strong analytical and problem-solving skills with the ability to make sound decisions independently.
Comfortable handling multiple priorities while maintaining accuracy and attention to detail.
Excellent interpersonal, verbal, and written communication skills.
Strong customer service mindset with the ability to build trust and long-term relationships.
Self-motivated and able to work independently in a fast-paced environment.
Proficient with Microsoft Office applications, including Outlook, Excel, Word, and Power BI.
Experience using ERP and CRM systems is preferred.
Knowledge of manufacturing processes, industrial equipment, or custom-engineered products is considered a strong asset.
Must be flexible to support varying work schedules, including occasional after-hours or weekend coverage when business needs require.

Ideal Candidate

The ideal candidate thrives in a fast-paced manufacturing environment and enjoys resolving customer challenges. They are analytical, decisive, highly organized, and comfortable balancing multiple priorities while delivering exceptional customer service. Experience supporting customized products or engineered solutions, along with the ability to collaborate across multiple internal departments, will contribute to success in this role.