Freelance Tech Support

Leaders of Transformation LLC is seeking a part-time Freelance Tech Support professional to support a therapeutic yoga and bodywork practice based in San Rafael, CA. The role is primarily remote, with hybrid work in the San Rafael area (94901) as needed. You will handle day-to-day technical needs, troubleshoot issues across common platforms, and keep key digital tools running smoothly, including a WordPress website.

Key Responsibilities

• Provide day-to-day technical support via email, messaging, or remote access
• Troubleshoot software, website, and general system issues across common platforms including macOS, Windows, and web-based tools
• Maintain and update a WordPress website, including content edits and functionality checks
• Support email, calendar, and scheduling systems
• Assist with setup and maintenance of computers, peripherals, and basic hardware
• Help optimize workflows across tools, including file storage, video platforms, and booking or invoicing systems
• Diagnose issues, recommend practical solutions, and communicate them clearly
• Ensure cybersecurity measures and system backups are up-to-date
• Maintain organized systems and files for ongoing use

Requirements

• Comfortable across common platforms including WordPress, Google Workspace, email systems, web tools, ChatGPT, and Claude
• Strong troubleshooting instincts with a solutions-oriented mindset
• Ability to explain technical concepts clearly to non-technical users
• Reliable, organized, and able to manage time independently
• Personable and comfortable working in a one-on-one setting

Technologies

• macOS, Windows
• WordPress
• Google Workspace
• ChatGPT, Claude

Compensation and Schedule

• Job type: Freelance
• Schedule: Part-time with flexible hours
• Pay: $30.00 to $40.00 per hour (USD 30 - 40 hourly), depending on experience
• Location: San Rafael, CA (primarily remote); hybrid remote in San Rafael, CA 94901
• Benefits: Flexible schedule

Preferred Qualifications

• Experience with WordPress or basic website management
• Familiarity with tools for scheduling, file sharing, and online business operations
• Basic understanding of networks, device setup, and general IT systems
• Interest in supporting a small business across a variety of tech needs

How to Apply

Submit your contact information (including LinkedIn or your main social link), a brief summary of your experience, and links to any relevant work or projects.